Technician/Mechanic

BCE Food Service Equipment; Durban; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A leading food service equipment provider in Durban is seeking a Technical Technician to perform maintenance and repair of machinery. The ideal candidate will possess a Grade 12 education and relevant technical qualifications in electrical or mechanical fields, with 1-3 years of experience. Essential skills include significant technical repair experience, excellent communication, and strong problem-solving capabilities. This role offers an opportunity to ensure quality customer service in a dynamic environment.

Qualifications

• 1-3 years technical (workshop and repairs) experience including repairs and assembly of equipment.

Responsibilities

• Repair or replace broken or malfunctioning components of machinery or equipment.
• Disassemble machinery or equipment to remove parts and make repairs.
• Observe and test the operation of machinery or equipment and diagnose malfunctions.
• Reassemble equipment after completion of inspections, testing, or repairs.
• Ensure OHS procedures are followed and tools are handled with respect.

Skills

Technical repairs skills including refrigeration repairs

Excellent communication skills on all levels

Problem solving skills

Team player

PC literate (SAP, Excel, Word, e-mail)

Ability to manage customer’s expectations

Energetic/shows initiative

Ability to work under pressure

Education

Grade 12

Relevant technical qualification - electrical / mechanical

Job description

Overall purpose of the job: To produce the required labour hours through maintenance and repair work, in accordance with the Company quality and efficiency standards.

Duties and responsibilities will include, but will not be limited to:

• Repair or replace broken or malfunctioning components of machinery or equipment.
• Disassemble machinery or equipment to remove parts and make repairs.
• Observe and test the operation of machinery or equipment and diagnose malfunctions, using voltmeters and other testing devices.
• Reassemble equipment after completion of inspections, testing, or repairs.
• Clean, lubricate, or adjust parts, equipment or machinery.
• Examine parts for defects, such as breakage or excessive wear.
• Test newly repaired machinery or equipment to verify the adequacy of repairs.
• Provide comprehensive and accurate reports on diagnosis, assessment of component/part, failures, observations, actions and recommendations.
• Record parts or materials used and order or requisition new parts or materials as necessary.
• Ensure excellence in customer service delivery through meticulously following procedures/processes.
• Ensure the correct documentation is in place and accurately completed before repairs are done.
• Ensure that all OHS procedures are followed and that all tools and equipment is handled with proficiency and with the necessary respect
  
  

Minimum Requirements

• Grade 12
• Relevant technical qualification - electrical / mechanical.
• At least 1-3 years technical (workshop and repairs) experience which include repairs, assembly of equipment, quotations on parts, etc
  
  

Skills

• To perform repairs and installations of equipment
• Technical repairs skills including refrigeration repairs
• Excellent communication skills on all levels (speak, read and write)
• Ability to manage customer’s expectations
• Problem solving skills
• Team player
• PC literate (SAP, Excel, Word, e-mail)
• Energetic/shows initiative and have ability to work under pressure
• Ability to consistently deliver quality service even when under pressure
  
  

Knowledge of customer services

• Repair, testing and quoting on products received
• Maintaining of all tools and equipment
• Product application knowledge of catering equipment an advantage
• OHS Act knowledge