Technical Sales Consultant | Graphics & Prints | Montague Gardens
Location: Cape Town, Western Cape
Overview
Sales role for a client represented by Salesworx Recruitment (Pty) Ltd, with manufacturers who specialise in print consumables for the graphics industry. In addition to the product range, there is an in‑house engineering division based in KZN that manufactures and sharpens a wide range of products used in the printing and packaging industry.
Responsibilities
- Present and sell company products to current and new potential clients.
- Identify and contact new clients to expand the client base.
- Achieve budget and sales targets set by the company.
- Provide excellent customer service by promptly resolving client concerns.
- Increase market share and wallet share through proactive engagement with clients.
- Prepare quotations for existing and new products when required.
- Present new products to clients, keeping them up to date on the latest offerings.
- Attend weekly sales meetings to provide updates and align with the sales team.
- Feedback on opposition's activity.
Stock
- Check internal inventory to ensure products ordered are in stock.
- Collaborate with the admin team on stock pricing for quotes.
- If products are not available in the branch, check other branches for stock.
- Follow up with the internal buying department to ensure timely delivery of products.
- Participate in the monthly stock take in the branch.
- Monitor customer stock levels, ordering frequency, and product types using Power BI CRM.
Admin
- Capture orders via telephone or email and update the sales sheet.
- Respond to customer queries and resolve any issues.
- Prepare, issue, and follow up on quotes.
- Prepare invoices with Admin and ensure the process for placing orders is followed, from storeroom to dispatch and logistics.
- Communicate with the finance team to ensure all client accounts are up to date and follow up with clients.
- Update clients on any price increases or other relevant information.
- Prepare a weekly/monthly report and submit it to the manager every Friday.
Requirements
Skills & Qualifications
- 3 years sales experience or proven work experience as a Technical Sales Consultant, preferably in the industry.
- Proficiency in utilising Microsoft Office and CRM software.
- Strong problem‑solving skills.
- Customer service skills.
- Ability to work independently, prioritise and manage time effectively.
Core Competencies
- Professional conduct and excellent communication skills.
- Goal‑oriented approach and attention to detail.
- Ability to manage time efficiently and work well under pressure.
- Strong interpersonal skills to build and nurture relationships with stakeholders.
- Self‑driven and able to perform as part of a team.
- Commercially aware and up to date on industry trends.
Personal Characteristics
- Effective time management and strong organisational skills.
- Excellent people skills and the ability to work well in a team environment.
- Enthusiasm and a positive attitude towards work.
- Adherence to procedures and processes.
Benefits
- Basic Salary - R13,
- Medical allowance – R1,******
- Car allowance – R4,******