Technical Operations Manager, Far East

Fidelity Services Group; Benoni; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading security services firm is seeking a Technical Manager in Gauteng, Benoni. The role involves managing client services, overseeing service technicians, and ensuring adherence to safety standards. The ideal candidate should possess at least 3 years of management experience and be proficient in customer service and people management. A Grade 12 qualification and valid driver's license are required. This position offers an opportunity to lead a team while ensuring operational excellence.

Qualifications

• Grade 12 or equivalent education is required.
• Minimum of 3 years management experience needed.
• Experience in customer service is essential.

Responsibilities

• Manage all services in the area and client queries.
• Plan and manage service callouts.
• Conduct SHE inspections and meetings.

Skills

People management

Customer Service

Computer literacy

Knowledge of Listener

Education

Grade 12 or equivalent

Management experience (minimum 3 years)

Job description

A leading security services firm is seeking a Technical Manager in Gauteng, Benoni. The role involves managing client services, overseeing service technicians, and ensuring adherence to safety standards. The ideal candidate should possess at least 3 years of management experience and be proficient in customer service and people management. A Grade 12 qualification and valid driver's license are required. This position offers an opportunity to lead a team while ensuring operational excellence.