Technical Client Manager

CCTV Technologies; Wes-Kaap; On-site; ZAR 50 000 - 80 000; Full time

Job summary

A leading security solutions provider in South Africa is seeking a Technical Client Manager to enhance their security technology team. This role requires a client-focused professional with expertise in integrated security environments. Responsibilities include conducting risk assessments, designing security strategies, and preparing proposals. Ideal candidates will have a relevant qualification in Electronic Security, excellent client relationship skills, and a collaborative mindset. Competitive salary and benefits are offered.

Benefits

Above-market salaries

Quarterly performance bonuses

Long-service leave

Subsidised vending machine snacks

Discounts on ISP packages

Fixed flexi-time

Professional working environment

Qualifications

• Proven hands-on experience in integrated security solutions.
• Strong understanding of security risk assessments and compliance.
• Ability to design and explain complex security solutions.

Responsibilities

• Conducting comprehensive security risk assessments for clients.
• Designing and proposing integrated security solutions aligned with risk profiles.
• Preparing professional proposals and solution documentation.

Skills

Client relationship management

Security risk assessments

Solution design

Technology integration

Education

Relevant qualification in Electronic Security or Risk Management

Job description

Why Join Faircape Security Solutions?

At Faircape, we invest in people and pay for excellence. Faircape Security Solutions is a trusted, integrated security provider delivering end-to-end security solutions to residential estates, commercial environments, healthcare facilities, and mixed-use developments.

Our services extend beyond CCTV to include access control, perimeter protection, alarm systems, monitoring, response integration, policy development, and advanced security technologies — all supported by experienced professionals who have worked together for many years in the industry. We pride ourselves on collaboration, long-term partnerships, and delivering practical, future-ready security solutions.

About the Role

Faircape Security Solutions is seeking a Technical Client Manager to join our growing security and technology team.

This role is ideal for a technically minded, client-focused professional who understands integrated security environments and can translate risk assessments into practical, compliant, and scalable security solutions. You will work with new and existing clients, conducting risk assessments, designing multi-layered security strategies, preparing proposals, and supporting business growth through the adoption of modern security technologies.

What We Offer

• Above-market salaries, aligned to experience, expertise, and the value you bring
• Quarterly performance bonuses, recognising consistent delivery and results
• Long-service leave, rewarding loyalty and long-term contribution
• Onsite barista with free, barista-made coffee
• Subsidised vending machine snacks
• Discounts on Faircape ISP packages
• Fixed flexi-time between 06:30 – 18:30, supporting work-life balance within a structured framework
• A stable, professional working environment backed by a well-established organisation
• Ongoing collaboration with experienced security and technology professionals, many of whom have worked together for years

Key Responsibilities

Duties include, but are not limited to:

• Conducting comprehensive security risk assessments for new and existing clients
• Designing and proposing integrated security solutions (technology, systems, and procedures) aligned to client risk profiles
• Preparing professional proposals, reports, and solution documentation
• Developing and maintaining security policies and procedures aligned to legislation, best practice, and operational requirements
• Supporting new business development, with a focus on modern and emerging security technologies
• Advising clients on technology integration, scalability, and future-proof security planning
• Liaising with Neighbourhood Watches, City Improvement Districts (CIDs), service providers, and relevant stakeholders when required
• Building and maintaining strong client relationships as a trusted security advisor

Qualifications & Experience

• Relevant qualification or certification in Electronic Security, Security Technology, Risk Management, or a related field
• Proven, hands-on experience in integrated security solutions, including technology-enabled environments
• Strong understanding of security risk assessments, layered security planning, and compliance
• Ability to design and explain complex security solutions clearly and professionally
• Experience within residential estates, commercial, healthcare, or community-based security environments (advantageous)

Key Attributes & Competencies

The successful candidate will demonstrate:

• Strong analytical and problem-solving skills, with a practical approach to risk and solution design
• High levels of professional judgement and attention to detail
• Excellent communication and presentation skills, able to engage confidently with clients and stakeholders
• A collaborative mindset, working effectively with long-standing industry professionals and internal teams
• Commercial awareness, balancing client needs, risk mitigation, and viable security solutions
• A self-driven, accountable approach in a structured, deadline-driven environment
• Forward-thinking interest in emerging security technologies and innovation
• Strong integrity, discretion, and professionalism, aligned to Faircape’s values

Specific Requirements

• Solid and positive written references letters
• Own reliable transport
• Clear health record
• Clear credit record
• No criminal record

To apply or learn more about Faircape and the position, you can visit their website at

https://faircape.co.za/

Please note that if you do not hear from Faircape within two weeks, your application should be considered unsuccessful.