Team Lead - Utilities Sales & Customer Success

Tch Group; Durban; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading energy services company in Durban is looking for an experienced Team Leader to supervise a dedicated team. The role focuses on enhancing customer service and driving sales performance. Candidates must have strong communication and coaching skills, along with at least one year of supervisory experience in a contact center. This full-time permanent position offers a chance to foster a positive team culture and improve performance metrics.

Qualifications

• At least one year of supervisory experience in a contact center.
• Ability to enhance customer service.

Responsibilities

• Supervise a dedicated team.
• Drive sales performance.
• Foster a positive team culture.

Skills

Strong communication skills

Coaching skills

Sales performance management

Job description

A leading energy services company in Durban is looking for an experienced Team Leader to supervise a dedicated team. The role focuses on enhancing customer service and driving sales performance. Candidates must have strong communication and coaching skills, along with at least one year of supervisory experience in a contact center. This full-time permanent position offers a chance to foster a positive team culture and improve performance metrics.