Systems Enablement Analyst

60degrees; Centurion; On-site; ZAR 300,000 - 400,000; Full time

Job summary

A technology and telecommunications company in Centurion is seeking a Systems Enablement Analyst to shape and deliver tech-driven solutions. The role involves gathering requirements, managing projects, and supporting systems like Splynx. Ideal candidates will have a degree and 3-5 years in business analysis, especially within the telecom sector. Proficiency in API workflows and SQL is required, along with strong communication skills.

Qualifications

• 3–5 years of experience in business analysis in telecom or tech.
• Experience with pay-as-you-go platforms is a plus.
• Excellent communication skills for stakeholder engagement.

Responsibilities

• Gather and analyze business requirements with product teams.
• Translate needs into technical documentation and specifications.
• Manage IT projects from planning to delivery.

Skills

Business analysis

API workflows

SQL queries

Documentation

Project management

Education

Bachelor’s degree in business administration or related

Tools

RADIUS

FreeRADIUS

Microsoft SQL Server

Splynx

Job description

Overview

The opportunity that awaits you :

This is your chance to be part of a forward-thinking team that sits at the intersection of IT and business innovation in the fibre-to-the-home space. As a Systems Enablement Analyst, you’ll play a key role in shaping and delivering technology-driven solutions that support our pay-as-you-go sales, billing, and customer-facing platforms. From translating business needs into functional specifications to supporting critical systems, you’ll be involved in the full project lifecycle. If you enjoy driving clarity from complexity and working closely with product and development teams to deliver meaningful outcomes, this could be the ideal opportunity for you.

Responsibilities

• Work closely with product and business teams to gather and analyse requirements, especially around mobile apps and customer-facing systems.
• Translate business needs into clear, actionable technical documentation and specifications.
• Analyse and document API workflows and integration points.
• Lead IT-related projects from planning to delivery, ensuring all milestones are met.
• Provide platform support and troubleshooting for systems such as Splynx.
• Keep documentation up to date, including process flows, API specs, and user guides.
• Communicate effectively with stakeholders and senior leadership on project status, risks, and outcomes.
• Support change management and user training to ensure successful system adoption.
• Collaborate across teams to deliver high-quality outcomes on multiple simultaneous projects.

Qualifications

• A bachelor’s degree in business administration, Industrial Engineering, Information Systems, or a related field.
• At least 3–5 years of experience in business analysis, ideally within telecommunications or a tech product environment.
• Hands-on experience with RADIUS and FreeRADIUS for authentication and network access control.
• Hands-on experience with pay-as-you-go platforms like Splynx is a strong plus.
• Strong working knowledge of API concepts and workflows.
• Comfortable writing SQL queries and navigating Microsoft SQL Server environments.
• Strong communicator, capable of engaging both technical and non-technical stakeholders.
• Excellent time management and problem-solving skills, with an eye for detail.
• Prior experience supporting customer-facing systems and pay-as-you-go models will be beneficial.