Switchboard Operator

Marriott Hotels Resorts; Durban; On-site; ZAR 50,000 - 200,000; Full time

Job summary

A leading hospitality company in Durban is looking for a Guest Experience Expert to enhance guest satisfaction by processing requests and ensuring a memorable experience. The ideal candidate should have a high school diploma and relevant work experience. Join a dynamic team dedicated to exceptional service standards in a fast-paced environment.

Qualifications

• Experience in hospitality or guest services preferred.
• Ability to handle multiple tasks in a fast-paced environment.
• Strong interpersonal and communication skills.

Responsibilities

• Process operational needs and address guest requests.
• Complete reports and share highlights of the local area with guests.
• Ensure a safe work environment and adhere to company policies.

Skills

Forklift

Calipers

Basic Math

Heavy Equipment Operation

Math

Packaging

Mechanical Knowledge

Paving

Fireworks

Clamp Truck

Excavator

Manufacturing

Education

High school diploma or G.E.D. equivalent

Job description

Overview

Our jobs arent just about giving guests a smooth check-in and check-out. Instead we want to build an experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs addressing guest requests completing reports or sharing the highlights of the local area the Guest Experience Expert makes transactions feel like part of the experience.

Responsibilities

• Process operational needs and address guest requests.
• Complete reports and share highlights of the local area to guests.
• Make transactions feel like part of the guest experience.
• Move about their space and perform hands-on tasks as needed to ensure guest satisfaction.
• Maintain a safe work environment and adhere to company policies and procedures.

Qualifications

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

Key Skills

• Forklift
• Calipers
• Basic Math
• Heavy Equipment Operation
• Math
• Packaging
• Mechanical Knowledge
• Paving
• Fireworks
• Clamp Truck
• Excavator
• Manufacturing

Employment Details

• Employment Type: Full-Time
• Experience: years
• Vacancy: 1

Equal Opportunity

At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our associates. We are committed to non-discrimination on any protected basis including disability veteran status or other basis protected by applicable law.