Supervisor Operations Contract Logistics

DSV - Global Transport and Logistics; Kempton Park; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A leading logistics company in Kempton Park seeks a Supervisor of Operations for contract logistics. The role requires monitoring daily warehouse operations, ensuring compliance with policies, and managing KPIs. Ideal candidates have a Grade 12 education, relevant logistics qualifications, and supervisory experience in a warehouse environment. Strong communication, problem-solving abilities, and attention to detail are essential. The position offers opportunities for continuous improvement in a fast-paced environment.

Qualifications

• Minimum of 2 years' experience in a Supervisory/Team leader role.
• Experience in a warehouse environment.
• Ability to manage internal and personal KPIs.

Responsibilities

• Manage and oversee day-to-day warehousing operations.
• Create and maintain reports in line with KPI and obligations.
• Implement continuous improvement initiatives.

Skills

Supervisory experience

Stock control

Planning and organizing

Good communication skills

Attention to detail

Interpersonal skills

Inventory management

Problem-solving

Education

Grade 12

3-year Logistics or SC qualification

Job description

Location

Kempton Park

Job Posting Title

Supervisor, Operations, Contract Logistics

Minimum Requirements

Grade 12
3‑year Logistics, SC or relevant qualification + min 2 years’ experience OR
Min 3 years relevant experience in industry with experience in all job‑related requirements listed below

Job Related Requirements

• Min 2 years’ experience in a Supervisory / Team leader role; 1‑2 years’ experience in a warehouse environment;
• Experience in Stock control;
• Knowledge of Inbound, Return processes and workflows;
• Knowledge and experience in investigating and troubleshooting of stock discrepancies;
• Skills in Planning, Organising, Leading, Controlling & Monitoring;
• Good communication skills and ability – be able to communicate at all levels within the company;
• Strong attention to detail and high quality of work;
• Must be able to meet and manage Internal and Personal KPI’s and ensure compliance to Policies, Regulations, Work Instructions and Workloads;
• Good interpersonal skills;
• A good understanding of Inventory management principles;
• Ability to work extended hours / after hours if and required the Operation;
• Plan, Prep and execute daily Workload to be handed over for distribution to employees;
• Retrieve and compile data into reports used for performance management, progress tracking and investigations;
• Initiate disciplinary action;
• Compliance: Must ensure full site compliance, including the following: DSV Policies, Regulations, Work Instructions, Maintenance and cope with stress and work effectively under constant pressure, SHERQ: Internal measurement and auditing of all site processes to ensure stability and improvement in areas of Health and Safety, environment and facility compliance/risk mitigation.; IR: Must be able to effectively lead, train, performance measure and performance manage all subordinates to ensure high morale, productivity and retention. This includes intermediate knowledge of Industrial Relations and Processes

Added Advantages for the role

• Good people and leadership skills
• Strong problem solving and Analytical skills
• Must be able to work under pressure
• Must have good time management skills
• Analytical skill to plan out the day ahead and the next
• Ability to revise and draft new work instructions/SOP or flow chart
• Operational Knowledge specifically in the automation and electronic environment

Main purpose of the role

This role will be responsible for the leading and control of the Inbound, Outbound and inventory operations.

Duties and Responsibilities

• Manage and Oversee the day to day warehousing operations at the facility
• Adherence to HSE compliance and responsibilities.
• Create and maintain various reports in line with KPI and contractual obligations.
• Control, action, investigate and complete CAPA document’s if need be, this includes but is not full consignments, error percentages, KPI requirements, etc.
• Practice and implement continuous improvement initiatives.
• Daily reporting to Management
• Monitor and report on Attendance of staff
• Perform duties in other departments as per operational requirements or when required by management.
• Oversee special projects.
• Rewarding good behavior with employee of the month awards, and
• Correcting bad behavior by ensuring the necessary disciplinary action is taken.
• Ensuring 5S compliance
• Ensuring that SPQRCE is adhered t
• Conflict Management.
• Hourly floor walks to ensure compliance of health and safety as well as the staff monito
• Drive the team to meet their daily target in line with contractual obligations
• Conducts staff meetings to review daily/weekly work activities, plan and assure continuous improvement.
• Meets all client specified KPI’s and complies with Quality system requirements.
• Keeps Manager advised of progress or problems requiring attention daily. Holds regular meetings with warehouse staff to assess the group’s overall status. Discusses ideas for improvement. Keeps staff informed of new developments.
• Assists in the physical operations as needed.
• Delivers results by leveraging the skills of the right people at the right time.
• Maintains high degree of motivation in team members to retain focus of providing highest levels of customer satisfaction.

Disclaimer

Due to the high volume of applications received, only shortlisted candidates will be contacted. Should an external candidate not hear from us within four (4) weeks following their application, they should consider their application unsuccessful. Strictly fair and non-discriminatory selection procedures will be followed. We use affirmative action measures in an endeavor to redress the disadvantages in employment experienced by designated groups. Preference will be given to candidates from the designated groups as defined in the Employment Equity Act and in line with DSV’s Employment Equity plans. DSV reserves the right to defer or close a vacancy at any time.