Strategic Account & Operations Manager

Sutherland; Johannesburg; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A global business process outsourcing firm in Johannesburg is seeking a Manager to strengthen client relationships and improve company efficiency. The ideal candidate will have a Bachelor’s Degree, three years of operations and management experience, and strong analytical and leadership skills. You will be responsible for producing effective strategies and ensuring customer satisfaction in a dynamic work environment.

Qualifications

• Three years operations and management experience; Process transformation experience required.
• Ability to interpret data, identify trends, and suggest improvements.
• Must be able to communicate in a clear and professional manner.

Responsibilities

• Establish and maintain communication with clients and/or team members.
• Produce effective strategies based on accurate data reports.
• Make recommendations to enhance processes.

Skills

Strong analytical skills

Leadership skills

Time management

Verbal communication skills

Written communication skills

MS Office applications

Education

Bachelor’s Degree

Job description

A global business process outsourcing firm in Johannesburg is seeking a Manager to strengthen client relationships and improve company efficiency. The ideal candidate will have a Bachelor’s Degree, three years of operations and management experience, and strong analytical and leadership skills. You will be responsible for producing effective strategies and ensuring customer satisfaction in a dynamic work environment.