Store Manager PEPhome 5931 Durban City View (Durban)

PEP; Durban; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A retail company is seeking a Store Manager in Durban. The role involves leading a team to achieve sales targets, managing stock, and ensuring high store standards. Candidates should have at least a Grade 12 qualification and relevant leadership experience in a retail environment. Strong interpersonal and communication skills are essential for success in this position. The company values a passion for retail and a dedication to customer experience.

Qualifications

• Minimum Grade 12 qualification.
• Proficient in English.
• 1-2 years experience in a retail leadership role.
• Computer literate with Microsoft or Google GSuite.
• Tertiary qualification in a business-related field is an advantage.

Responsibilities

• Lead a team to meet business KPIs including driving sales.
• Manage store image and stock management.
• Ensure compliance with administrative duties.
• Conduct team training and performance management.
• Maintain health, safety and housekeeping standards.

Skills

Customer service

Leadership

Communication

Sales strategies

Team management

Education

Grade 12

Relevant tertiary education in business/retail

Tools

Microsoft Office

Google GSuite

Job description

Job title : Store Manager PEPhome 5931 Durban City View (Durban)

Job Location : KwaZulu-Natal, Durban

Deadline : January 11, 2026

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Description

• PURPOSE OF POSITION : Leading a store team to meet business KPIs including driving sales, cost control, mitigating risks and stock loss, administration and ensuring world class store standards.

RESPONSIBILITIES

• Increase sales by focusing on customer service and world-class store standards, maintenance of the store image, stock management and promotional implementation
• Stock loss is minimised by having a healthy store culture and following security measures, stock and cash handling procedures.
• Manage cost according to the company low cost culture by driving efficiencies in the store.
• Ensure administrative duties within the store are done according to the company guidelines.
• Leading a dynamic team of Dynamos - taking responsibility for team training, coaching and performance.
• Standards - maintain general health, safety and housekeeping standards

Requirements

• Grade 12
• Proficient in English.
• Relevant tertiary education - a degree / diploma in a business / retail related field would be an advantage.
• Ideally 1-2 years experience in a retail environment within a leadership role.
• Computer Literate (Microsoft and / or Google GSuite - will be an advantage).

ATTRIBUTES REQUIRED

• A passion for retail is essential to deliver a world-class customer experience.
• Demonstrate integrity and willingness to go the extra mile.
• Strong interpersonal, communication and leadership skills
• Strong Managerial capabilities - ability to plan, lead, organise and control.
• Ability to work under pressure in a fast-paced environment.
• Willing to work retail hours.
• Sales / Retail / Business Development jobs