Store Manager - Marine Parade

Pedros Flame Grilled Chicken; Durban; On-site; ZAR 400,000 - 500,000; Full time

Job summary

A fast-food restaurant in Durban is seeking a Store Manager to oversee daily operations. The role involves managing staff, ensuring quality standards, handling customer complaints, and achieving sales targets. Candidates should have at least one year of experience in restaurant service management. Strong management and customer service skills are essential. Competitive compensation is offered.

Qualifications

• Minimum 1-year related experience required.
• Knowledge of GAAP or Micros is advantageous.
• Strong management and organizational skills.

Responsibilities

• Overseeing overall operation of the restaurant.
• Ensuring compliance with health and safety regulations.
• Dealing with customer complaints.

Skills

Restaurant and Fast-Food Service experience

Management skills

Customer Service

Problem-solving skills

Organizational skills

Tools

GAAP

Micros

Job description

Overview

Job title: Store Manager - Marine Parade

Job Location: KwaZulu-Natal, Durban

Deadline: September 30, 2025

Duties and Responsibilities

• Overseeing overall operation of the restaurant / take-away
• Ensuring quality standards of food and PEDROS Standard Operating Procedures are maintained
• Overseeing and managing stock control, purchasing and orders
• Dealing with customer complaints and maintaining customer service levels of the restaurant / take-away
• Maximising profitability and meeting sales and GP% targets, including motivating staff
• Managing staff including discipline and work rosters
• Work within a team and drive the restaurant / take-away forward
• Ensuring compliance with health and safety regulations

Requirements

• Restaurant and Fast-Food Service experience. Minimum 1-year related experience required
• GAAP / Micros experience and knowledge - advantageous
• Management skills
• Organizational skills
• Customer Service and good verbal communication skills
• Problem-solving skills

Closing Date 30September 2025