Store Manager

PEP; Pietermaritzburg; On-site; ZAR 400 000 - 500 000; Full time

Job summary

A leading retail company is seeking a Store Manager to lead a dynamic team in Pietermaritzburg, KwaZulu-Natal. You will drive sales and manage costs while maintaining world-class store standards. The ideal candidate will possess a minimum Grade 12 qualification, strong leadership skills, and ideally 1-2 years of experience in a retail setting. Proficiency in English and familiarity with retail tools like Microsoft Office are advantageous. This is an exciting opportunity in a fast-paced environment.

Qualifications

• Grade 12 is a minimum requirement.
• Proficiency in English is necessary.
• 1-2 years of experience in a retail leadership role is ideal.

Responsibilities

• Increase sales by focusing on customer service and store standards.
• Minimize stock loss by following security measures.
• Manage costs according to company guidelines.

Skills

Customer service

Stock management

Leadership skills

Communication skills

Education

Grade 12

Relevant tertiary education (degree/diploma)

Tools

Microsoft Office

Google GSuite

Job description

Overview

PURPOSE OF POSITION: Leading a store team to meet business KPIs including driving sales, cost control, mitigating risks and stock loss, administration and ensuring world class store standards.

Responsibilities

• Increase sales by focusing on customer service and world-class store standards, maintenance of the store image, stock management and promotional implementation

• Stock loss is minimised by having a healthy store culture and following security measures, stock and cash handling procedures.

• Manage cost according to the company low cost culture by driving efficiencies in the store.

• Ensure administrative duties within the store are done according to the company guidelines.

• Leading a dynamic team of Dynamos - taking responsibility for team training, coaching and performance.

• Standards - maintain general health, safety and housekeeping standards

Job Requirements

• Grade 12

• Proficient in English.

• Relevant tertiary education - a degree/diploma in a business/retail related field would be an advantage.

• Ideally 1-2 years experience in a retail environment within a leadership role.

• Computer Literate (Microsoft and/or Google GSuite - will be an advantage).

Attributes Required

• A passion for retail is essential to deliver a world-class customer experience.

• Demonstrate integrity and willingness to go the extra mile.

• Strong interpersonal, communication and leadership skills

• Strong Managerial capabilities - ability to plan, lead, organise and control.

• Ability to work under pressure in a fast-paced environment.

• Willing to work retail hours.

Closing Date: 18 February 2026

Internal Development Pool Candidates will be given preference.

PEP strives for equal opportunity in terms of its employment equity guidelines.

If you do not hear from us within 4 weeks of the closing date of this position, please regard yourapplication as being unsuccessful.