Store Manager (45hr) - Sterns - Walvis Bay (Namibia)

TFG Africa; Cape Town; On-site; ZAR 400 000 - 500 000; Full time

Job summary

A leading retail company is seeking an achievement-oriented Store Manager in Cape Town. The ideal candidate will have proven retail management experience and a strong focus on customer service. Responsibilities include driving sales, managing expenses, and developing a high-performing team. A relevant qualification is advantageous. This role demands excellent leadership skills and financial acumen.

Qualifications

• Strong customer service focus and ability to manage staff effectively.
• Proven track record in retail management with a flair for visual merchandising.
• Financially astute with experience in driving turnover and managing expenses.

Responsibilities

• Drive turnover to meet and exceed targets.
• Control expenses and manage stock losses in line with company standards.
• Oversee recruitment, development, and performance management of staff.
• Execute in-store merchandising strategy to enhance customer satisfaction.

Skills

Customer service orientation

Leadership

Financial management

Organizational skills

Risk management

Education

Relevant qualification

Job description

Position Description

The Store is in need of achievement-orientated Store Manager with excellent customer service and people management skills. These positions require retail experience, a flair for visual merchandising and a good head for figures and administration

Responsibilities

• Driving turnover to ensure achievement of targets
• Controlling expenses
• Managing stock losses to ensure shrinkage is in line with the Company standard
• People management, including recruitment, development of staff, employee relations, performance management
• Executing in-store merchandising strategy and standards
• Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers

Requirements

• Figure and admin orientated
• Organised and thorough
• An excellent leader and business manager
• Profit and turnover driven
• Able to manage risk within the store
• Excellent customer service orientation
• Have the ability to learn quickly
• A relevant qualification would be advantageous