Store Manager (40hr) - Exact - Vangate Mall

Exact; Cape Town; On-site; ZAR 400,000 - 500,000; Full time

Job summary

A prominent retail company in Cape Town is seeking a Store Manager to drive turnover, manage stock, and ensure excellent customer service. The ideal candidate will possess strong leadership skills, organized with a focus on achieving targets and managing risks. Experience in retail and visual merchandising is essential. This role offers an opportunity to lead a team while ensuring customer satisfaction and operational excellence.

Qualifications

• Retail experience is necessary.
• Strong visual merchandising skills.
• Ability to manage stock and reduce shrinkage.

Responsibilities

• Drive turnover to meet targets.
• Control operational expenses.
• Manage stock losses within company standards.
• Oversee recruitment and staff development.
• Ensure customer satisfaction through effective service.

Skills

Customer service orientation

Leadership skills

Organised and thorough

Profit and turnover driven

Education

Relevant qualification

Job description

Position Description

The Store is in need of achievement-orientated Store Manager with excellent customer service and people management skills. These positions require retail experience, a flair for visual merchandising and a good head for figures and administration

Responsibilities

• Driving turnover to ensure achievement of targets
• Controlling expenses
• Managing stock losses to ensure shrinkage is in line with the Company standard
• People management, including recruitment, development of staff, employee relations, performance management
• Executing in-store merchandising strategy and standards
• Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers

Requirements

• Figure and admin orientated
• Organised and thorough
• An excellent leader and business manager
• Profit and turnover driven
• Able to manage risk within the store
• Excellent customer service orientation
• Have the ability to learn quickly
• A relevant qualification would be advantageous

Preference will be given, but not limited to, candidates from designated groups in terms of the Employment Equity Act