Store Manager

Pedros; Durban; On-site; ZAR 400 000 - 500 000; Full time

Job summary

A local restaurant in Durban seeks a dedicated Manager to oversee operations, maintain quality standards, and ensure customer satisfaction. Candidates must have restaurant or fast-food service experience with at least 1 year in a similar role. Strong management, organizational, and problem-solving skills are essential. Experience with GAAP / Micros is advantageous. The successful applicant will be responsible for maximizing profitability and managing staff effectively.

Qualifications

• Restaurant and Fast-Food Service experience required.
• Minimum 1-year related experience required.
• Knowledge of GAAP / Micros is advantageous.

Responsibilities

• Oversee overall operation of the restaurant / take-away.
• Ensure quality standards of food and SOPs are maintained.
• Manage stock control, purchasing, and orders.
• Handle customer complaints and maintain service levels.
• Maximize profitability and meet sales targets.
• Manage staff including discipline and work rosters.
• Work within a team and drive the restaurant forward.
• Ensure compliance with health and safety regulations.

Skills

Management skills

Organizational skills

Customer Service and good verbal communication skills

Problem-solving skills

Tools

GAAP / Micros experience

Job description

Job Description DUTIES AND RESPONSIBILITIES

Overseeing overall operation of the restaurant / take-away

Ensuring quality standards of food and PEDROS Standard Operating Procedures are maintained

Overseeing and managing stock control, purchasing and orders

Dealing with customer complaints and maintaining customer service levels of the restaurant / take-away

Maximising profitability and meeting sales and GP% targets, including motivating staff

Managing staff including discipline and work rosters

Work within a team and drive the restaurant / take-away forward

Ensuring compliance with health and safety regulations Requirements

Restaurant and Fast-Food Service experience.

Minimum 1-year related experience required

GAAP / Micros experience and knowledge - advantageous

Management skills

Organizational skills

Customer Service and good verbal communication skills

Problem-solving skills