Store Leader: Growth, Leadership & Customer Focus

TFG (The Foschini Group); Wes-Kaap; On-site; ZAR 400 000 - 500 000; Full time

Job summary

A leading retail company in South Africa is seeking a Retail Store Manager to oversee store operations, drive sales, and ensure customer satisfaction. Candidates must have a Matric certificate and at least 3 years of retail store management experience. The role includes managing staff, controlling expenses, and executing merchandising strategies while fostering customer relationships. Strong leadership and flexibility are essential for adapting to varying customer needs. Preference will be given to candidates from designated groups as per the Employment Equity Act.

Qualifications

• Min 3 years retail store management experience.
• High flexibility and ability to adapt to different customers and situations.

Responsibilities

• Driving turnover to ensure achievement of targets.
• Controlling expenses.
• Managing stock losses to ensure shrinkage is in line with the Company standard.
• People management, including recruitment, development of staff, employee relations, performance management.
• Executing in-store merchandising strategy and standards.
• Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers.

Skills

Action Oriented

Builds Networks

Customer Focus

Directs work

Drives Engagement

Ensures Accountability

Optimizes Work Processes

Values differences

Education

Matric certificate

Job description

A leading retail company in South Africa is seeking a Retail Store Manager to oversee store operations, drive sales, and ensure customer satisfaction. Candidates must have a Matric certificate and at least 3 years of retail store management experience. The role includes managing staff, controlling expenses, and executing merchandising strategies while fostering customer relationships. Strong leadership and flexibility are essential for adapting to varying customer needs. Preference will be given to candidates from designated groups as per the Employment Equity Act.