Store Leader: Drive Sales, Stock, and Team Excellence

Wellness Warehouse; Cape Town; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A health and wellness retailer in Cape Town is seeking a Retail Manager to oversee store operations, ensure customer satisfaction, and achieve sales targets. The ideal candidate has at least 5 years of retail experience, including managerial expertise. Responsibilities include managing customer interactions, stock control, and team development. The role offers competitive remuneration based on performance, medical aid options, and other employee benefits.

Benefits

Team member discounts on in-store and online purchases

Ongoing learning and development opportunities

Birthday leave

Qualifications

• Grade 12 qualification required.
• Business/Admin qualification - retail management diploma or degree is advantageous.
• Minimum 5 years retail experience including 2-3 years managerial experience.
• Genuine interest in health and wellness.
• Fully computer literate.
• Strong written and verbal communication skills.
• Ability to work weekends and extended retail hours.
• Proficiency in stock and cost management.
• Own transport essential.
• Competency Assessment Achieved.

Responsibilities

• Manage customer interactions, complaints, and requests.
• Optimise selling space and ensure stock availability.
• Achieve and improve monthly store audit benchmarks.
• Perform effective cash handling.
• Lead, develop, and retain team members.

Job description

A health and wellness retailer in Cape Town is seeking a Retail Manager to oversee store operations, ensure customer satisfaction, and achieve sales targets. The ideal candidate has at least 5 years of retail experience, including managerial expertise. Responsibilities include managing customer interactions, stock control, and team development. The role offers competitive remuneration based on performance, medical aid options, and other employee benefits.