Site Cleaning Operations & Contracts Lead

Tsebo Solutions Group; Pietermaritzburg; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A facilities management company in Pietermaritzburg is seeking a Cleaning Operations Manager to oversee cleaning teams and ensure high standards of service delivery. The role involves managing operations, building client relationships, and handling HR issues effectively. Ideal candidates must have a minimum of Matric, relevant tertiary qualifications, and proven experience in cleaning management. Proficiency in MS Excel and excellent organizational skills are essential for this position.

Qualifications

• Minimum of Matric / Grade 12 required.
• Relevant degree or diploma in Retail, Operations, or related.
• Proven experience in cleaning operations and staff supervision.

Responsibilities

• Manage cleaning teams at a site while ensuring performance standards.
• Build strong client relationships for service delivery.
• Manage cleaning materials and stock levels.
• Use a labour management system to meet operational needs.
• Address HR matters including discipline and grievances.
• Conduct site inspections for compliance.
• Support contract retention through service quality.

Skills

Knowledge of cleaning processes and hygiene standards

Ability to interpret SLAs

Understanding of HR procedures

Proficiency in MS Excel

Organisational skills

Education

Matric / Grade 12

Relevant tertiary qualification in Retail or Operations Management

Job description

A facilities management company in Pietermaritzburg is seeking a Cleaning Operations Manager to oversee cleaning teams and ensure high standards of service delivery. The role involves managing operations, building client relationships, and handling HR issues effectively. Ideal candidates must have a minimum of Matric, relevant tertiary qualifications, and proven experience in cleaning management. Proficiency in MS Excel and excellent organizational skills are essential for this position.