Shop Assistant

Pepkor Speciality; Ballito; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A retail company in Ballito is seeking a Sales Assistant to enhance the shopping experience through excellent product knowledge and customer service. Responsibilities include processing transactions, assisting customers with product selections, and maintaining stock levels and displays. Applicants should have Grade 12 and at least 1 year of experience in a retail environment. Strong communication, time management, and attention to detail are essential skills for success in this fast-paced role.

Qualifications

• At least 1 year experience in a similar environment.
• Ability to build and maintain customer relationships.

Responsibilities

• Provide high-class customer service at all times.
• Process customer merchandise through the tills.
• Assist customers with product selection to increase basket value.
• Manage stock availability and visual displays.
• Support the manager with daily duties.

Skills

Good communication skills

Good time management

Work well under pressure

Customer service orientation

Attention to detail

Problem solving capabilities

Education

Grade 12

Job description

Job Description

The Sales Assistant position will be responsible for providing customers with a pleasant shopping experience through product knowledge, stock availability, excellent housekeeping, latest fashion trends, and minimising stock losses.

Key Responsibilities

• Give high class customer service at all times
• Process customer merchandise through the tills
• Assist customers with product selection to increase basket value
• Ensure that all new/ replenish merchandise is on the sales floor
• Ensure that all ticketing & visual displays are in place
• Support the manager in-charge with day-to-day duties
• Ensure store equipment is secured and accounted for
• Be aware of health & safety rules
• Understand store daily/weekly/monthly sales targets
• Assist with action plan to minimise stock loss

Qualifications

• Grade 12
• At least 1 year experience in similar environment

Knowledge, Skills and Experience

• Work well under pressure
• Good time management
• Good attention to detail and accuracy of work
• Good computer literacy and problem solving capabilities
• Good communication skills
• Resourcefulness
• Customer service Orientated Building and maintaining relationships
• Confidence and decisiveness
• Passionate about the brand
• Social-media savvy
• Fashionable