Shipping and Compliance Coordinator

Rarecruit; Johannesburg; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A logistics company in Johannesburg seeks a dedicated professional to manage shipment coordination and client relationships. This role requires expertise in import and export compliance, strong communication skills, and the ability to ensure customer satisfaction. Candidates should possess a university degree, preferably with a focus in Commerce or LLB, along with a solid academic track record.

Qualifications

• University degree with a focus in Commerce or LLB preferred.
• Experience in a related field is advantageous.
• Strong academic track record required.

Responsibilities

• Liaise with clients importing networking equipment.
• Coordinate shipments from start to finish.
• Take the lead on decisions for shipment orders.
• Identify and flag any out-of-process requirements.

Skills

Customer satisfaction

Expertise in import/export compliance

End-to-End shipment coordination

Strong communication skills

Decision-making abilities

Education

University Undergraduate Degree

Honours Degree

Job description

Responsibilities :

• Liase with an international pool of clients that are importing networking equipment on a daily basis.
• Work directly with TecEx's Global Network and managing relationships across our global network.
• Ensure customer satisfaction.
• Become an expert in the import and export compliance requirements of a specific region of the world.

Operational Day-to-Day Responsibilities :

• End-to-End Shipment Coordination : \"Run\" a shipment from start to finish, balancing the needs of both suppliers and clients to facilitate documents, movement, and clearance.
• Communicate with clients and suppliers, interpreting supplier messages and articulating shipment needs to clients.
• Empowered Decision-Making : Take the lead on decisions to ensure the health of shipment orders as the best placed person to make a judgment call.
• Pressure Point Identification : Identify pressure points and raise them with the Lead SCC and Shipping Manager.

Non-Operational Day-to-Day Responsibilities :

• Flag any out-of-process or new requirements for review, contributing to knowledge maintenance on the system.

Qualifications and Experience :

• University Undergraduate Degree of any background - Commerce-focus or LLB is preferable.
• Advantageous : Honours Degree.
• Advantageous : Work experience.
• Strong academic track record is required.