Service Technician / Trainer

Sydsen Group (Pty) Ltd; Pietermaritzburg; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A leading technology training provider is looking for a Technical Trainer & Support Specialist to join their team in KwaZulu-Natal. The role involves delivering technical training, providing customer support, and identifying new business opportunities. Candidates should be passionate about technology and able to engage with customers effectively. This position offers the chance for professional growth and meaningful engagement within the organization.

Qualifications

• Passion for technology and customer engagement.
• Ability to deliver training to high standards.

Responsibilities

• Manage and update training calendar in Outlook.
• Deliver classroom and on-the-job training.
• Identify growth opportunities and generate sales leads.
• Build strong customer relationships.

Job description

Overview

Training Technical & Support Specialist - Midrand, Gauteng

Our client is seeking a Technical Trainer & Support Specialist to join their KwaZulu-Natal team. This is a key role that combines training delivery, technical support, customer service, and business development. If you’re passionate about technology, customer engagement, and enjoy a varied role with room to grow, this opportunity is for you.

Responsibilities

Planning & Training

• Manage and update the shared training calendar in Outlook.
• Communicate with Area Managers to allocate training dates and report findings.
• Provide regular activity reports, including customer feedback and market insights.
• Assist in planning training schedules, installation timelines, and follow-ups.

On-the-Job & Classroom Training

• Deliver training according to the set calendar.
• Conduct on-site and classroom-based training, including kitchen, laundry, and housekeeping.
• Ensure training is delivered on time and to a high standard.

New Business Development

• Identify opportunities for growth and contribute to generating sales leads.
• Represent the company at trade shows, customer meetings, and networking events.

Sales & Customer Liaison

• Build and maintain strong customer relationships.

Important Notice to Applicants

SydSen Recruit will never request any form of payment from candidates during the recruitment process. We do not require vouchers, deposits, or fees for interviews, job offers, or onboarding.

If you receive any suspicious requests or communication asking for payment, please do not engage and report it immediately to [e-mail].

Application Notes

• Only candidates who meet the required experience and criteria will be contacted.
• If you do not hear from us within 14 days, kindly consider your application unsuccessful.

For more career opportunities, visit www.sydsenrecruit.com and connect with us on LinkedIn, Instagram, and Facebook.

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