Service Technician - S3

6481 Sandvik Mining RSA (Pty) Ltd; Kathu; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading mining equipment supplier is seeking a permanent Service Technician in Kathu, South Africa. You will install, repair, and maintain mining equipment while ensuring safety and customer satisfaction. The ideal candidate must have a minimum of 5 years' experience, relevant trade certification, and excellent communication skills. This role requires a Code 08 license and the ability to conduct fault finding effectively.

Qualifications

• Minimum 5 years of experience as Service Technician in earth moving equipment.
• Full physical & medical certificate to work in mining environment.
• Code 08 license required.

Responsibilities

• Install, repair, inspect and commission mining equipment.
• Provide technical support and problem solving to customers.
• Document results and conduct maintenance of tools.

Skills

Excellent communication skills

Fault finding

Leadership

Passion for maintaining equipment

Education

Grade 12 (Matric) or equivalent qualification

Trade Certificate in Diesel Mechanic, Auto Electrical, Millwright

Tools

Basic Computer literacy

Own set of tools

Job description

Sandvik Mining is a global leading supplier in equipment and tools, parts, service and technical solutions for the mining and infrastructure industries. Applications include rock drilling, rock cutting, loading and hauling, tunneling and quarrying. We are proud to be recognized on the Forbes Top 50 Global Employers List.

The Role

To service and / or maintain Mining equipment through machine availability, customer relation and safety, health and environmental effectiveness.

This service is rendered to Sandvik clients (internal and external) this position is for a Service Technician position permanent on site, representing all Sandvik fleet. (D45KX, DR580 and DI650i Drills)

Key Performance Areas

• Install, repair, inspect and commission products and equipment of different kind at customer site or own premises.
• Report and document results after above actions.
• Responsible for plan, conduct and maintain tools and equipment for service work.
• Support the customer’s product / equipment / processes by suggesting possible improvements.
• Provide technical support to the sales team.
• Provide problem solving to customer.
• Ability to produce positive results in sales-client interventions.
• Guide colleagues in service methods and tools.
• Share own knowledge to enable colleagues to expand their knowledge.

Your Profile

• Grade 12 (Matric) or equivalent qualification
• Trade Certificate, Diesel Mechanic, Auto Electrical, Millwright (accompanied by apprenticeship contract or apprenticeship portfolio of evidence)
• Minimum 5-year experience working as Service Technician / Field Service Technician with proven competence as Earth moving equipment Technician in the above-mentioned field
• Basic Computer literacy
• Own set of tools
• English proficiency
• Code 08 license
• Full physical & medical certificate to work in mining environment
• Experience in:
  • Fault finding / electrohydraulic / auto electrical / hydraulic / PLC, remote control offerings
  • Surface mining environment, maintaining of earth moving equipment

Required Competencies

• Excellent communication skills
• Lead by example
• Passion to maintaining equipment
• Working according to Sandvik standard & procedures.