Service Technician - Industry (m/f/d)

Bizerba; Johannesburg; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading technology company is seeking a Service Technician in Johannesburg to diagnose technical problems and provide on-site repairs. The ideal candidate will have an associated degree in Electrical Engineering and strong troubleshooting skills. Responsibilities include preventative maintenance and customer communications. This role requires up to 75% travel within the service area, with an emphasis on customer satisfaction and technical expertise.

Qualifications

• Experience in repair and installation of PC based devices or processor controlled equipment.
• Familiar with TCP/IP based connections and other system bus protocols.
• Valid driver’s license and clean driving record.

Responsibilities

• Technical problem diagnosis remotely or at our customers' site.
• Providing on-site repairs, installations, and troubleshooting.
• Documentation of service calls.

Skills

Troubleshooting skills

Customer focus

Analytical skills

Mechanical knowledge

Education

Associated degree in Electrical Engineering

Job description

Overview

Get started now with Bizerba! For our location in Johannesburg (Lanseria) we are looking for a Service Technician - Industry (m/f/d). Reference code: 19033

Your tasks

• Technical problem diagnosis remotely or at our customers' site
• Providing on-site repairs, installations, off-site remote troubleshooting
• Providing preventative maintenance and repair of equipment (foodprocessing, retail & industrial scales, weigh price labeling and inspection systems as required)
• Listen to customer concerns and communicate all job related topics in an efficient and comprehensive manner
• Set-up and troubleshoot both wired and wireless network connected devices
• Documentation of service calls
• Responsibility for the spare parts inventory in the service vehicle
• Administering the Organisations Quality Manual
• Proactive sales of our service products and services
• Intermittently lifting 35kg equipment and working in unusual climate (eg. freezer rooms)

Your Qualifications

• Associated degree or equivalent Electrical Engineering
• NRCS verification officer/repairer a huge advantage
• Capable of reading wiring diagrams, schematics and spare part break downs
• Experience in repair and installation of PC based devices or processor controlled equipment – such as weigh price labelling, inspection systems and industrial scales
• Good analytical skills for troubleshooting and diagnostics
• Familiar with TCP/IP based connections an dother system bus protocols
• Good PC hardware knowledge & experience in interface technology and in the areas of ethernet & networks
• Strong knowledge of mechanics
• Customer focused and self motivated
• Confident appearance, ability to work under pressure, initiative and organizational skills
• Reliability and flexibility in working hours
• Travel within the service area as required by the position. Up to 75% of the working time.
• Valid driver’s license and clean driving record pulled