Service Technician

West Coast Personnel; Johannesburg; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading engineering solutions provider in Johannesburg is seeking a qualified individual for a technical support role. The successful candidate will provide on-site support, plan installations, and prepare documentation while ensuring compliance with safety standards. A B.Tech in Mechanical Engineering or equivalent is mandatory, but no prior experience is necessary. Candidates should have a solid understanding of thermodynamics and be proficient in Microsoft Office. This position offers an opportunity for growth and development in a dynamic environment.

Qualifications

• Solid understanding of Thermodynamics.
• Basic knowledge of electrical systems.
• Independent and efficient in time management.
• Professional appearance with strong accountability.
• Deadline-focused and motivated to grow.

Responsibilities

• Provide on-site technical support and client engagement.
• Plan and execute new installations and projects.
• Prepare quotes, invoices, and site reports.
• Monitor client sites remotely using Autoflame software.
• Ensure adherence to safety standards and protocols.
• Assist in achieving departmental service targets.
• Diagnose and resolve complex technical issues.
• Promote quality control processes.

Skills

Thermodynamics

Electrical systems knowledge

Proficient in Word

Proficient in Excel

Proficient in MS Teams

Education

B.Tech: Mechanical Engineering

N.Dip Mech Eng

BSc or BEng Mechanical Engineering

Job description

Key Responsibilities

• Provide on-site technical support and client engagement.
• Plan and execute new installations and projects.
• Prepare accurate quotes, invoices, site reports and administrative documentation.
• Monitor and analyse client sites remotely with Autoflame software, compiling monthly reports.
• Ensure strict adherence to safety standards, compliance regulations and company protocols.
• Assist in achieving departmental service targets and generating revenue.
• Diagnose and resolve complex technical and engineering issues.
• Promote continuous improvement through quality control processes.
• Gas Combustion Boiler experience.

Candidate Attributes

• Solid understanding of Thermodynamics.
• Basic knowledge of electrical systems.
• Independent, efficient and able to manage time effectively.
• Professional appearance and strong sense of accountability.
• Deadline-focused, hardworking and motivated to grow.
• Honest, dependable and a strong cultural fit.

Candidate Requirements

• B.Tech: Mechanical Engineering / N.Dip Mech Eng / BSc or BEng Mechanical Engineering - non negotiable.
• Valid drivers licence.
• Proficient in Word, Excel and MS Teams.
• No experience required (experience in an industrial / engineering environment is an advantage).
• Must complete a short online assessment before CV review.
• Salary depending on experience.