Service Supervisor Field Service Global Grade 10 Readvertised

Barloworld Equipment (Pty) Ltd; Kathu; On-site; ZAR 300,000 - 400,000; Full time

Job summary

A leading equipment service company in Northern Cape seeks a qualified Artisan to supervise a team responsible for the maintenance and repair of earthmoving equipment. The ideal candidate will have a minimum of 5 years' experience and skills in team management, technical oversight, and effective communication. The role requires strong leadership abilities and sound technical knowledge. A Code B driver's license is mandatory.

Qualifications

• Minimum 5 years post-apprentice experience.
• Experience standing in as supervisor or team leader.
• Driver’s license – Code B required.

Responsibilities

• Supervise a team in maintaining and repairing earthmoving equipment.
• Manage work in progress and ensure service audit outputs.
• Communicate effectively with team and management.

Skills

Supervisory knowledge

Excellent technical skills

Interpersonal skills

Leadership skills

Basic technical report writing

Education

Qualified Artisan (Mechanic)

Tools

Computer literacy

Job description

Key Output

• Supervise a team of artisans and assistants in the maintenance and repair of earthmoving equipment and / or components

• Manage and monitor work in progress

• Apply all applicable policies and procedures, e.g. warranty, safety, etc

• Effectively communicate verbally and non-verbally with team, management, customers and peers

• Utilise appropriate processes such as succession planning, PM & L&D to develop and grow team and self

• Ensure outputs of service audits are achieved.

• Makes sure that all repairs are performed in line with the warranty procedures

• To manage and repair all the equipment repairs

• To successfully lead the team and ensure that all repairs are done timeously ,

• Effectively manage the team meetings ,To complete monthly reports.

• To liaise with the Service Management to ensure that all outputs are met.

Qualification, Experience and Competencies

• Qualified Artisan. [Mechanic in relevant trade (e.g., Diesel Mechanic / Earthmoving Equipment Mechanic)

• Minimum 5 years post-apprentice / learnership experience

• Standing in as supervisor or as team leader on a number of occasions or being a service planner for at least 2 years

• Knowledge of the planning function.

• Computer literate

• Supervisory knowledge will be advantageous, Excellent technical, interpersonal and leadership skills.

• Sound interpretation of communication skills

• Basic technical report writing , business and financial understanding

• Driver’s license – Code B