Senior ServiceNow ITSM & CMDB Consultant (CSDM) - Remote

Ovations Talent Sourcing; Remote; ZAR 200 000 - 300 000; Full time

Job summary

A talent acquisition firm is seeking a highly skilled ServiceNow Consultant for a contract role, primarily offshore remote with good overlap to US Central time. Responsibilities include reviewing ServiceNow ITSM and CMDB configurations, documenting future state models, and leading workshops to gather requirements. Candidates should have over five years of hands-on ServiceNow experience, focusing on ITSM and CMDB, along with exceptional communication skills. This mid-senior level role promises impactful contributions to IT financial management projects.

Qualifications

• 5+ years of hands-on ServiceNow experience focused on ITSM and CMDB.
• Experience designing and implementing CSDM aligned data models.
• Exceptional communication skills and ability to manage multi-vendor teams.

Responsibilities

• Review and assess ServiceNow ITSM and CMDB configuration.
• Define and document comprehensive future state model.
• Lead workshops to gather requirements and validate designs.

Skills

ServiceNow ITSM

CSDM Implementation

Communication Skills

Workshop Facilitation

Job description

A talent acquisition firm is seeking a highly skilled ServiceNow Consultant for a contract role, primarily offshore remote with good overlap to US Central time. Responsibilities include reviewing ServiceNow ITSM and CMDB configurations, documenting future state models, and leading workshops to gather requirements. Candidates should have over five years of hands-on ServiceNow experience, focusing on ITSM and CMDB, along with exceptional communication skills. This mid-senior level role promises impactful contributions to IT financial management projects.