Senior Retail Operations Director

Bebeeretail; Gauteng; On-site; ZAR 400 000 - 500 000; Full time

Job summary

A leading retail company in South Africa is seeking a Senior Retail Operations Director. This role involves overseeing daily store operations, managing staff, and driving operational excellence to enhance customer satisfaction. The ideal candidate will demonstrate expertise in strategic planning, cost control, and inventory management. Strong leadership skills and a proven track record in the retail sector are essential. This position offers an opportunity to lead initiatives that improve store performance and employee retention.

Qualifications

• Experience in retail operations and management.
• Ability to drive strategic planning and operational excellence.
• Skills in staff management and development programs.

Responsibilities

• Oversee daily retail operations and manage staff.
• Develop strategic plans for inventory control and compliance.
• Implement cost-saving measures to enhance profitability.

Job description

Job Title : Senior Retail Operations Director

Retail Store Managers oversee daily store operations, manage staff, and handle financial tasks.

About the Role :

Servicing as a key member of the management team to drive operational excellence and maintain exceptional customer satisfaction levels.

Operational Excellence :

Strategic planning for efficient inventory control systems, effective floor space usage, and maintaining 95% compliance with company policies.

Staff Management :

Recruitment, training, and development programs designed to boost employee performance, morale, and retention rates.

Financial Control :

Proven track record in reducing costs by implementing cost-saving measures and optimizing store layouts to enhance profitability.

Merchandising & Stock Control :

Mastery in analyzing sales trends to make data-driven decisions regarding product offerings and promotional activities.

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