Senior Product Owner

Switch Recruit (Pty) Ltd; Johannesburg; Hybrid; ZAR 800,000 - 1,100,000; Full time

Job summary

A leading freight industry player in Johannesburg is seeking an experienced Senior Product Owner – Enterprise Service Catalogue. This hybrid role offers extensive exposure and career growth while driving implementation of products and services within Digital Solutions. The ideal candidate holds a Bachelor's degree and has strong knowledge of enterprise product development and logistics.

Qualifications

• Strong knowledge of enterprise product development, lifecycle management, and transport & logistics.
• Proven experience in business analysis and requirements gathering.
• Experience with documentation tools and frameworks for managing product lifecycles.

Responsibilities

• Lead the creation of product definitions for Airfreight and Seafreight offerings.
• Collaborate with stakeholders to translate business requirements into technical specifications.
• Develop and maintain comprehensive product and service implementation documentation.

Skills

Enterprise product development

Business analysis

Excellent communication

Analytical and problem-solving

Familiarity with Agile methodologies

Education

Bachelor's degree in Business Administration or related field

Tools

JIRA

Confluence

MS Office

Job description

An exciting opportunity to join a leading freight industry player in a hybrid role that offers extensive exposure, career growth, and the chance to travel.

We are seeking an experienced Senior Product Owner – Enterprise Service Catalogue, with a strong background in the service industry (banking, insurance, logistics, or telecommunications). In this role, you will take ownership of driving, enabling, and maintaining a globally standardized implementation of the company’s products and service offerings within the Digital Solutions space. This is a high-impact opportunity to shape and influence enterprise-level service delivery on a global scale.

Responsibilities

• Lead the creation and refinement of product and service definitions for enterprise-level Airfreight and Seafreight offerings.
• Ensure all product and service definitions align with strategic objectives, customer needs, and industry trends.
• Collaborate with the global Enterprise Service Catalogue team and cross-functional stakeholders to translate business requirements into technical specifications and product features.
• Drive and validate the implementation of the Enterprise Service Catalogue into various customer-facing applications and digital solutions.
• Act as the primary liaison between business units, global teams, and IT departments to gather input, define requirements, and ensure alignment on product and service offerings.
• Serve as a key point of contact for Airfreight and Seafreight product and service definition inquiries, providing support throughout the lifecycle.
• Communicate requirements and changes related to the Enterprise Service Catalogue to relevant internal stakeholders.
• Develop and maintain comprehensive product and service implementation documentation, including user stories and use cases.
• Ensure all documentation is current, structured, and accessible to stakeholders.
• Partner with internal teams and stakeholders to gather, validate, and prioritize requirements for Airfreight and Seafreight products and services.
• Communicate demand and requirements to the global Enterprise Service Catalogue team and follow up to ensure successful implementation.

Requirements

• Bachelor's degree in Business Administration, Product Management, Engineering or related field.
• Strong knowledge of enterprise product development, lifecycle management, and transport & logistics.
• Excellent communication and facilitation skills, with the ability to engage, collaborate, and influence diverse stakeholder groups.
• Proven experience in business analysis, requirements gathering, and documentation tools (e.g., JIRA, Confluence, or equivalent).
• Advanced analytical and problem-solving skills, with the ability to translate complex requirements into actionable solutions.
• Familiarity with Agile methodologies or other relevant frameworks for managing product and service lifecycles.
• Proficient in MS Office.
• Experience collaborating with cross-functional teams and facilitating effective workshops and meetings.
• Solid understanding of industry-specific standards and regulations within the transport and logistics sector.