Senior Product Manager - Insights

Flash; Cape Town; On-site; ZAR 800 000 - 1 200 000; Full time

Job summary

A leading fintech company in Cape Town is searching for a Senior Product Manager - Insights. The ideal candidate will lead the establishment of research and analytics processes that align with company goals. Responsibilities include managing product analytics platforms, synthesizing complex data into concise insights, and driving strategic research into fintech trends. Applicants must possess proven experience in research leadership and an understanding of the fintech ecosystem. This position is vital for promoting a culture of continuous learning and data-driven decision-making.

Qualifications

• Proven experience in leading research and analytics teams or projects.
• Strong understanding of fintech trends and customer needs.
• Ability to translate complex data into actionable insights.

Responsibilities

• Establish research, analytics, and reporting processes.
• Implement Research Democratisation across multiple domains.
• Lead research initiatives and competitor analysis.

Job description

Senior Product Manager - Insights Flash•Cape Town CBD, ZA

Responsibilities

• Establish research, analytics, and reporting processes that align with the company’s objectives.
• Implement Research Democratisation and Continuous Research across the domains of People, Process, and Impact.
• Promote best practices and emerging technologies to foster a culture of learning and development.
• Continually optimise data-gathering and research methods to reduce barriers to actionable insight.
• Equip and upskill Product Managers and UI/UX designers with the appropriate tools and guidance.
• Build and lead a high-performing research and analytics team over time.
• Lead strategic research into fintech trends, customer needs, and the competitive landscape.
• Conduct market segmentation, product viability analysis, and opportunity assessments with PMs and UX teams.
• Analyse trends in payments, lending, digital banking, and the broader fintech ecosystem.
• Drive the strategy and integrations required for continuous, technology-enabled insight generation.
• Establish and manage product analytics platforms, ensuring high-quality data collection and accessibility.
• Develop A/B testing methodologies to optimise product performance.
• Build dashboards and report regularly on KPIs, market trends, and user insights for senior leadership.
• Lead customer research initiatives and ongoing competitor and industry analysis.
• Translate complex insights into clear narratives for executives and collaborate across teams to embed research into product decisions.