Senior Operations Coordinator

Council for Scientific and Industrial Research; Pretoria; On-site; ZAR 300,000 - 450,000; Full time

Job summary

A research institution in South Africa seeks a Senior Operations Coordinator responsible for ensuring effective operations and achieving operational goals. The role requires a Bachelor's degree and at least three years of experience in operational planning. Key responsibilities include coordinating reports, analyzing performance data, and managing stakeholder communications.

Qualifications

• At least three years’ experience in operational planning and implementation.

Responsibilities

• Coordinate and ensure preparation of inputs for reporting.
• Evaluate performance using data and prepare inputs for decision making.
• Monitor / track performance of Cluster KPIs.

Skills

Operational planning and implementation

Excellent communication skills

Organisational Skills

Conflict management skills

Decisiveness and action orientation

Education

Bachelor’s degree in science, engineering or management

Tools

Advanced MS Office

Job description

Overview

Job title: Senior Operations Coordinator

Job Location: Gauteng, Pretoria

Deadline: September 28, 2025

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About the job

• The CSIR has a vacancy for a Senior Operations Coordinator in the Cluster Operations Department within the Next Generation Enterprises and Institutions Cluster.
• The incumbent will be responsible for the application of operational activities to ensure an effective and efficient operations environment to enable the delivery and achievement of operation goals and targets, and efficient day-to-day operations.
• This position is based in Pretoria and will report to the Cluster Operations Manager.

Key responsibilities

• Coordinate and ensure preparation of inputs from the cluster to internal and external reporting / information requests;
• Participate in the development of business operations standards, systems, tools and trends required for Cluster operations and performance enhancement;
• Evaluate performance using data and metrics and prepare inputs on decision making and improved business processes and systems;
• Initiate, coordinate, consolidate and ensure completion of inputs into the Cluster’s monthly, quarterly, year end and adhoc reports;
• Analyse, validate and interpret data for reporting and management decision making and prepare reporting thereof;
• Coordinate and manage communication with internal stakeholder and relevant Managers to ensure timeous submission of reports;
• Monitor / track performance or delivery on all Cluster KPIs and provide support to departments;
• Ensure accurate records management of all proof / supporting evidence for KPI deliverables, minutes, reports received from various Impact Areas / Centers and Support departments in line with the CSIR Record Management processes
• Coordinate Committee and Panel meetings
• Prepare, finalise and distribute all meeting documentation (agenda items, meeting pack, meeting minutes, etc) timeously
• Review and update reporting templates as and when required
• Follow up on submissions and action items arising from the meeting minutes
• Identify and mitigate enterprise risks
• Prepare and update Cluster wide risk registers.

Qualifications, skills and experience

• A Bachelor’s degree or equivalent qualification in science, engineering or management domain with at least three years’ experience in operational planning and implementation;

Experience in the following would be advantageous

• Enterprise Risk Management;
• Stakeholder Relationship Management;
• Ability to anticipate, recognise and meet the needs of internal and external customers ;
• Ability to plan, manage, monitor and evaluate specific activities to ensure project objectives are achieved
• Conflict management skills
• Decisiveness and action orientation
• Organisational Skills
• Excellent communication skills with business understanding (both verbal and written)
• Advanced MS Office, including presentations, Excel, etc
• Basic Finance Management skills
• Basic Project Management skills

Closing Date

• 10 / 09 / 2025

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