Senior Operations And Events Coordinator | Remote

Dixie Recruitment; Remote; ZAR 300 000 - 400 000; Full time

Job summary

An event management company is seeking a remote Operations and Event Coordinator / Project Manager. The role requires ensuring smooth operations for consumer-facing workshops while supporting presenters and families. Key responsibilities include managing customer communications, calendar planning, venue coordination, presenter management, and budgeting. Ideal candidates should have a Matric + Degree and a strong operations background along with excellent English communication skills. Salary is negotiable based on experience.

Qualifications

• Strong background in operations, events, or coordination.
• Proficient in English with professional communication skills.
• Ability to manage multiple events proactively.

Responsibilities

• Manage customer communication and support.
• Plan calendars and schedule events.
• Source and coordinate venues effectively.
• Manage presenter schedules and support.
• Create and track budgets for workshops.

Skills

Strong operations, events, or coordination background

Excellent written English and highly professional communication

Impeccable organisation and multitasking ability

Comfortable with digital platforms

Confident managing budgets and event logistics

Education

Matric + Degree

Tools

CRM systems

Google Suite

Job description

Our client is an international company offering transformative wellbeing workshops and events.

They are looking for a remote Operations and Event Coordinator / Project Manager.

This role ensures their consumer-facing workshops run smoothly, the presenters are supported, and the families feel well cared for.

The successful candidate will be responsible for end-to-end operational delivery.

REQUIRED EXPERIENCE & SKILLS

• Matric + Degree
• Strong operations, events, or coordination background
• Excellent written English and highly professional communication
• Impeccable organisation and multitasking ability
• Comfortable with digital platforms (Luma or similar, CRM systems, Google Suite)
• Confident managing budgets and event logistics
• Able to work proactively across multiple weekly events

KEY RESPONSIBILITIES

• Customer Communication
  • Manage all customer emails for the region
  • Handle ticket changes, refunds, booking issues, FAQs
  • Support parents before, during, and after workshops
• Calendar Planning & Event Scheduling
  • Work with senior management to map out workshop dates
  • Build the full annual and quarterly calendar for the region
  • Once dates are approved, ensure each event is added to the booking platform, website and set up as a Facebook event
  • Notify marketing of all new or updated events
• Venue Coordination
  • Source and secure venues for workshops
  • Manage contracts, invoices, access instructions, parking, and setup times
• Presenter Management
  • Schedule presenters and support staff
• Budgeting & Financial Tracking
  • Create and track workshop budgets (venue, staffing, stock, catering)
  • Process venue and supplier invoices

Salary : R – R depending on experience

We will be in contact with shortlisted candidates who meet the requirements detailed above.

If you have not received a reply within 2 weeks, please consider your application unsuccessful.

By applying, you confirm that :

We may retain your personal information in our database for future matching of suitable opportunities

We may contact you when suitable opportunities arise

The information you have provided to us is true, correct and up to date