Senior Market Research Analyst - Telco

IDG; Johannesburg; On-site; ZAR 500 000 - 700 000; Full time

Job summary

A leading global technology market research firm in Johannesburg is seeking a Senior Research Analyst to expand its telecom research. The analyst will collect and analyze market data, deliver qualitative research, and support custom consulting projects. Candidates should have 3-4 years of relevant experience in telecom market research, strong analytical skills, and proficiency in Excel and data modeling. This role emphasizes collaboration with clients and industry players, requiring excellent communication and problem-solving skills.

Qualifications

• 3-4 years' experience in telecom market research or relevant consulting.
• Ability to articulate complex concepts and provide meaningful recommendations.
• Fluency in written and oral English.

Responsibilities

• Collect data and analyze telecom market spending and segments.
• Deliver quantitative and qualitative telecom market research.
• Support custom consulting projects with IDC data.
• Develop relationships with telecom operators and ICT vendors.

Skills

Analytical skills

Data modelling

Desk research

Network building

Data interpretation

Problem-solving

Time management

Communication

Education

University MA/MSc degree in Business, Economics, or STEM

Tools

MS Excel

Python

R

Tableau

Job description

Overview

Come join IDC, the premier global technology market research firm, recognized by the Institute for Industry Analyst Relations (IIAR) as the Analyst Firm of the Year – Global 2023 for delivering critical, timely insights around the world, when our customers faced unprecedented challenges.

Data is increasingly at the core of all strategic decisions, and we are committed to using IDC's world-class knowledge base to provide our customers with innovative insights leveraging both off-the-shelf and tailor-made solutions.

The Verticals Team of IDC Data & Analytics Unit in META is looking for a Senior Research Analyst to support the expansion of its telecom research across META and globally. The focus of the role is around both ongoing syndicated and custom research. The senior analyst will be required to contribute to IDC’s data and analytics products.

Responsibilities

• Collecting data and developing analysis on telecom market spending and business segments to support IDC tracker products within the META region and globally.
• Delivering both quantitative and qualitative research on telecom market with a special focus on both core telecom and ICT / adjacent services.
• Taking full ownership of IDC tracker product(s) and timely delivery of those with impeccable quality.
• Should be willing to travel for business purposes.
• Supporting specific custom consulting projects, based on IDC data and analysis and on desk research from varied publicly available sources, by building data models to meet client needs, or to capture telecom market behavior and trends. Collaborating with IDC research and consulting teams to ensure successful outcome of consulting projects.
• Elaborating written descriptions, charts, presentations, or marketing material from the analysis and present them in webinars, to clients, or at IDC events.
• Developing strong relationships with telecom operators and ICT vendors and improve the visibility and relevance of IDC's research in META and globally.
• Closely collaborating with IDC sales and consultants to help drive business development.

This position calls for someone with experience or interest in working with telecom market research, management consulting, or market intelligence domains, with a good understanding of the broader ICT ecosystem and good exposure to key industry issues and technology developments. She / he has experience in managing datasets, developing sophisticated market models, and formal report writing skills. This role has a data-oriented bias so good data skills will be crucial for the position.

Qualifications

• Strong analytical and data modelling skills. The candidate must possess strong desk research and primary research skills with a strong attitude to identify key business trends based on qualitative analysis.
• At least 3-4 years' experience in telecom market research, or in relevant practice in an ICT market research or consulting firm.
• Should be able to network with people within the telecom / ICT industry and forge industry contacts.
• Outstanding data interpretation and writing skills and being able to provide meaningful recommendations.
• Good time management and planning skills, ability to conduct several projects in parallel, with complex team structures.
• Ability to articulate complex concepts in a synthetic prose.
• Extensive problem-solving skills and positive attitude.
• Advanced knowledge of MS Office packages (especially MS Excel).
• University MA / MSc degree in Business, Economics, or STEM subjects (., Science, Technology, Engineering, Mathematics).
• Professional fluency in written and oral English.

Additional qualifications

• Experience in data modelling and forecasting techniques.
• Candidates with a knowledge of Python / R and Tableau are preferred.
• Ability of data management, data visualization tools.
• Previous experience on telecom and Internet of Things projects.
• Public speaking and good interpersonal communications skills.