Senior Manager: Fraud and Risk Solutions

Ozow; Cape Town; On-site; ZAR 900,000 - 1,200,000; Full time

Job summary

A leading fintech company in Cape Town is searching for a Senior Manager: Fraud and Risk Solutions to oversee the development of innovative fraud solutions. The role requires proven fraud product management experience with a strong technical background, excellent leadership, and communication skills to drive innovation. Join their dynamic team to make a significant impact in the fintech sector.

Qualifications

• Proven experience in fraud product management, ideally with exposure to card fraud and merchant risk.
• Strong technical fluency to work with engineering teams to build scalable solutions.
• Excellent communication and leadership skills to operate independently and drive innovation.
• Experience in building fraud tools or working with machine learning-based fraud systems.
• A strategic mindset with a passion for solving complex problems and delivering impactful products.

Responsibilities

• Define and drive the long-term vision for the fraud product offering.
• Translate strategic input into detailed product requirements and user stories.
• Prioritise and manage the product backlog for timely feature delivery.
• Oversee the implementation of fraud detection logic.
• Lead the fraud product strategy and collaborate with internal and external teams.

Skills

Fraud product management

Technical fluency

Communication skills

Leadership

Problem solving

Tools

Fraud detection software

Rule engines

Machine learning systems

Job description

Senior Manager: Fraud and Risk Solutions

Cape Town

Overview

Ozow is a proudly South African fintech company, building innovative, secure, and frictionless payment solutions that make it seamless for businesses and consumers to transact. Our growing suite of products includes Pay by Bank, Bank APIs, Cash Vouchers, Debit and Credit Card, PayShap, Payouts and Refunds, and the Ozow Merchant Portal.

Your role

We’re looking for a Senior Manager: Risk & Fraud Solutions to lead the development of innovative fraud solutions that will shape the future of merchant risk management. This is a strategic opportunity to build on innovative products, with the potential to commercialise and position Ozow as a market leader in fraud innovation.

Your role and responsibilities

• Define and drive the long-term vision for Ozow’s fraud product offering.
• Identify opportunities for commercialisation and value-added services for merchants.
• Benchmark against global fraud innovation leaders to ensure competitive positioning.

Strategic Product Roadmap Execution

• Translate high-level strategic input into detailed product requirements and user stories.
• Prioritise and manage the product backlog, ensuring timely delivery of features and enhancements.
• Maintain and improve SLAs for fraud-related applications and tools.
• Oversee the implementation and optimisation of fraud rules and detection logic.
• Collaborate with data science and engineering teams to enhance rule engines and automation.
• Ensure regulatory compliance and support merchant onboarding from a fraud perspective.

Leadership

• Lead the fraud product strategy and roadmap, working closely with internal stakeholders and external engineering teams.
• Act as the fraud domain expert, guiding product decisions with deep industry knowledge.
• Collaborate cross-functionally with Compliance, Risk, Engineering, and Commercial teams to align product goals.
• Develop and maintain documentation, policies, and processes related to fraud systems.
• Lead the implementation of fraud detection software and integrations (e.g., TransUnion, rule engines).
• Champion automation and AI-driven enhancements to improve fraud detection and operational efficiency.

You are an ideal candidate if you have

• Proven experience in fraud product management, ideally with exposure to card fraud and merchant risk.
• Strong technical fluency and ability to work with engineering teams to build scalable solutions.
• Excellent communication and leadership skills, with the ability to operate independently and drive innovation.
• Experience in building fraud tools, rule engines, or working with machine learning-based fraud systems.
• A strategic mindset with a passion for solving complex problems and delivering impactful products.

During the interview process you will meet with the People team, the hiring manager, and relevant CSuite. Be prepared to complete a technical assessment that will showcase your skills.

Join Ozow and become part of an elite force that challenges the ordinary and achieves the extraordinary. If you're driven to make an impact, embrace challenges, and seek unparalleled opportunities for growth, your journey starts here.

Compliance

As a fintech company, we prioritize data security, confidentiality, regulatory and compliance. Due to the sensitive nature of our work, we require individuals with a high level of integrity and trustworthiness to ensure adherence to financial regulations and industry standards. Given the sensitive nature of our work, all employees are expected to demonstrate professionalism, accountability, and a commitment to ethical conduct in line with financial regulations and industry standards.

Ready to be exceptional? Apply now!