Key Activities & Responsibilities :
Enterprise Solution Presales Engagement Leadership
- Engage with decision-makers to identify pain points and business challenges.
- Translate business problems into technical and commercial solution requirements.
- Work with the company's product solutions and engineering teams to develop tailored industry-specific solutions.
- Provide input on architectural designs, bill of materials (BOM), and solution roadmaps.
- Ensure that solution proposals are aligned with customer business outcomes and industry trends.
- Support bid strategy development and provide executive input on RFx submissions.
- Lead executive-level customer pitch meetings, positioning the company's enterprise solutions as a competitive advantage.
- Build strategic partnerships with OEMs, technology vendors, and industry influencers to enhance the company's enterprise solution portfolio.
Enterprise Solution Postsales Engagement Leadership
- Act as a trusted advisor during solution deployment, ensuring alignment with customer expectations.
- Facilitate executive-level customer engagement during implementation to mitigate risks and drive adoption.
- Ensure cross-functional teams deliver solutions in line with the agreed business case and customer objectives.
- Maintain active engagement with customers to track solution performance and business impact.
- Identify expansion opportunities within existing accounts to drive additional solution uptake.
- Provide strategic guidance on continuous innovation and technology roadmaps for customers.
- Work closely with service and operations teams to address post-implementation challenges.
- Ensure clear escalation paths for resolving service or performance issues at the executive level.
Stakeholder & Network Leverage
- Utilize executive connections to create business opportunities and foster strategic partnerships.
- Facilitate introductions and engagements between the company and key decision-makers within target industries.
EDUCATION, EXPERIENCE & SKILLS :
Education :
- Minimum of a 4-year tertiary degree in a related field (Computer Science, Engineering, or IT).
- An MBA would be advantageous.
- TOGAF 9.2 Certification.
- ITIL 4 certification.
Experience :
- At least 15 years of related experience in the ICT solution sales sector.
- 5-10 years of experience specifically delivering solutions in Telecommunications ICT / Technology Systems implementation or consulting environments.
- 5-7 years of experience in delivering technology/digital transformation for large enterprises across the lifecycle.
- Experience working across diverse cultures and geographies is advantageous.
- Experience working in medium to large organizations.
- Strong network of industry decision-makers, influencers, and stakeholders.
Skills :
- Technical Presales & Solution Engineering.
- Industry-Specific Enterprise Solutions.
- Post-Sales Technical Support & Delivery Alignment.
- Sales Pipeline & Opportunity Management.
Required Experience :
Senior Manager
Key Skills :
Joomla, Customer Support, Interior Fit-Out, Client Services, Architecture
Employment Type : Full-Time
Experience : years
Vacancy : 1