Senior Lodge Operations Manager

Bright Search Recruitment (Pty) Ltd; Johannesburg; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A recruiting agency seeks an experienced professional for a hospitality role in Johannesburg, focusing on lodge operations. Candidates must have a diploma in Hospitality Management and 25 years of experience in supervisory roles, ideally in wildlife lodge environments. Key competencies include strong leadership, guest service standards, and problem-solving abilities. The role demands adaptability and a passion for hospitality. Successful candidates will be self-motivated and able to work under pressure.

Qualifications

• 25 years of experience in lodge/hotel operations.
• Supervisor or department head experience in F&B, Front Office, Housekeeping, or Guest Relations.
• Valid driver's license is essential.

Skills

Leadership and team management

Guest service standards

Conflict-resolution skills

Multitasking abilities

Education

Diploma or Degree in Hospitality Management, Tourism, or related field

Tools

Property management systems (e.g., OPERA, Panstrat, Semper, NightsBridge)

Job description

A recruiting agency seeks an experienced professional for a hospitality role in Johannesburg, focusing on lodge operations. Candidates must have a diploma in Hospitality Management and 25 years of experience in supervisory roles, ideally in wildlife lodge environments. Key competencies include strong leadership, guest service standards, and problem-solving abilities. The role demands adaptability and a passion for hospitality. Successful candidates will be self-motivated and able to work under pressure.