Senior Lab Client Services & Operations Manager

SGS; Gauteng; On-site; ZAR 65 000 - 75 000; Full time

Job summary

A leading testing and certification company in South Africa is seeking a Laboratory Manager to oversee frontline services in an analytical laboratory. This role requires a strong background in client communication, financial management, and staff training. The ideal candidate will have at least 5 years of experience in an analytical laboratory and client services. Responsibilities include managing project execution, compliance with quality systems, and ensuring effective communication with clients. Competitive package offered.

Qualifications

• 5 years of senior technical experience in an analytical laboratory.
• 5 years of Client Services experience.
• Financial knowledge is advantageous.

Responsibilities

• Lead frontline services of the analytical laboratory.
• Manage client liaison and compliance.
• Oversee procurement and transportation controls.
• Motivate and train staff.

Skills

Client communication

Technical decision-making

Financial management

Staff training

Education

Degree or National Diploma in Analytical Chemistry

Qualification in Business Administration

Job description

A leading testing and certification company in South Africa is seeking a Laboratory Manager to oversee frontline services in an analytical laboratory. This role requires a strong background in client communication, financial management, and staff training. The ideal candidate will have at least 5 years of experience in an analytical laboratory and client services. Responsibilities include managing project execution, compliance with quality systems, and ensuring effective communication with clients. Competitive package offered.