Senior Inbound Consultant

SATSA; Durban; Hybrid; ZAR 400 000 - 500 000; Full time

Job summary

A leading inbound travel operator in Durban is seeking a Senior Inbound Consultant to design and coordinate complex travel logistics for clients. The role requires a minimum of 3-5 years of experience in the inbound travel industry along with strong knowledge of Southern Africa products and reservations systems. This position offers both full-time onsite and flexible working options, along with competitive benefits including educational travel and incentives.

Benefits

Provident Fund

Educational travel

Quarterly incentives

Qualifications

• Minimum of 3–5 years inbound travel industry experience.
• Strong knowledge of Southern Africa travel products.
• Experience with travel reservations systems.

Responsibilities

• Design, coordinate and project manage logistics for client bookings.
• Manage and coordinate clients' ground travel experiences.

Skills

Strong Southern Africa product knowledge

Experience with travel reservations systems

Great communication

Attention to detail

Creative thinking

Team player attitude

Job description

Senior Inbound Consultant

New Frontiers Tours – Durban, KwaZulu Natal

Employment type: Full Time

Posted: 2 years ago

New Frontiers Tours is a full-service, wholesale Inbound Tour Operator offering exceptional expertise and advice for travel to Southern Africa. In a notoriously competitive industry, it is becoming increasingly important to stand out from the crowd and ensure that what we offer is comprehensive, cutting‑edge and unique.

New Frontiers invests a significant amount of time into ensuring its consultants are equipped with all the tools to give the latest and most thorough advice to help design tailor‑made, specific and unforgettable African itineraries. The emphasis at New Frontiers has always been on maintaining the personal touch and one‑on‑one relationships characteristic of smaller operations. Although they continue to grow, the relaxed open‑plan working environment, vibrant staff and collective sharing of ideas and knowledge have ensured that they retain the creativity, ingenuity and enjoyment that is such a vital part of the travel industry.

Location: Office based in Durban with the option of flexibility through a hybrid model, or full‑time remote depending on competence and years of experience.

Remuneration: Market‑related CTC with benefits that include a Provident Fund, educational travel, quarterly incentive and various benefits as part of BIDTRAVEL.

Purpose of role: Design, co‑ordinate and project manage the logistics around the booking of accommodation, transfers, tours, excursions, flights and car hire to meet the client’s expectations, as well as managing and coordinating the clients on the ground travel experience. Requirements include a minimum of 3‑5 years inbound travel industry experience including strong Southern Africa product knowledge and exposure to travel reservations systems. Intuition, creativity, great communication, attention to detail and a positive, team‑player attitude are key!

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