Senior Fulfillment Operations Leader

Yassir.Com; Johannesburg; On-site; ZAR 600 000 - 800 000; Full time

Job summary

A leading super app company in Johannesburg is seeking a Senior Operations Manager to oversee operations across all dark stores and retail facilities. Responsibilities include managing order fulfillment, optimizing operational processes, and leading a high-performing team. The ideal candidate will have a Bachelor's degree in Business Administration, 5+ years of experience in operations management, and strong leadership skills. This role offers the chance to contribute to a fast-paced environment focused on creating exceptional customer experiences.

Qualifications

• 5+ years of experience in operations management within the retail, e-commerce, or logistics industry.
• At least 2 years in a leadership role.
• Proven track record of improving operational processes and leading teams.

Responsibilities

• Lead and manage operations across all facilities.
• Continuously analyse and optimise operational processes.
• Build, train, and lead a high-performing operations team.
• Oversee inventory control and management.

Skills

Leadership

Analytical skills

Problem-solving

Communication

Flexibility

Education

Bachelor's degree in Business Administration or Operations Management

Tools

Inventory management systems

Job description

A leading super app company in Johannesburg is seeking a Senior Operations Manager to oversee operations across all dark stores and retail facilities. Responsibilities include managing order fulfillment, optimizing operational processes, and leading a high-performing team. The ideal candidate will have a Bachelor's degree in Business Administration, 5+ years of experience in operations management, and strong leadership skills. This role offers the chance to contribute to a fast-paced environment focused on creating exceptional customer experiences.