Senior Field Service Manager, Medical Devices – Korea

LivaNova; Bloemfontein; On-site; ZAR 500 000 - 700 000; Full time

Job summary

A global medtech company is seeking a Service Manager in Bloemfontein to provide expert advice and lead the Field Service Team. The ideal candidate will have a Bachelor's Degree in Biomedical Engineering, over 5 years of field service engineering experience, and strong communication skills. Key responsibilities include managing service operations, providing technical support for medical devices, and ensuring compliance with ethical standards. Join us to innovate and impact lives positively.

Qualifications

• Experience of related medical devices is preferred.
• Minimum 5 years experience in field service engineering or related field.
• Excellent written and verbal communication skills.

Responsibilities

• Provide expert advice and assistance on devices to distributors.
• Lead the Field Service Team and department planning.
• Perform installation, maintenance, troubleshooting for medical devices.
• Drive customer satisfaction and coordinate complaints.

Skills

Field service engineering experience

Team management

Communication skills

Problem-solving

Self-starter

Customer service

Education

Bachelor's Degree in Biomedical Engineering or related field

Job description

A global medtech company is seeking a Service Manager in Bloemfontein to provide expert advice and lead the Field Service Team. The ideal candidate will have a Bachelor's Degree in Biomedical Engineering, over 5 years of field service engineering experience, and strong communication skills. Key responsibilities include managing service operations, providing technical support for medical devices, and ensuring compliance with ethical standards. Join us to innovate and impact lives positively.