Senior Field Guide

Phoenix Recruitment; Pongola; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A luxury game lodge near Pongola is seeking a Senior Field Guide to deliver exceptional safari experiences tailored to individual guest needs. The position demands a FGASA qualification and a minimum of four years of experience. The ideal candidate will exhibit professionalism and a passion for wildlife, ensuring guest and staff safety while maintaining vehicles. This role requires excellent communication skills and a commitment to ongoing professional development.

Qualifications

• Minimum of 4 years work experience as a field guide in a similar lodge environment.
• Registered with DEAT and THETA in terms of improving qualifications.
• Rifle assessment and trails guide examination are required.

Responsibilities

• Ensure the highest of game experience for guests.
• Communicate effectively with Front of House staff.
• Maintain and care for vehicles and related equipment.
• Host guests in line with the Standard of Excellence.

Skills

Excellent communication and people handling skills

Passion for wildlife

Ability to work independently

Strong attention to environmental sensitivity

Education

Grade 12

FGASA qualification or higher

Valid first aid certificate

SASSETA Certificates

Valid South African Code 8 Driver’s license

Job description

Luxury Game Lodge close to Pongola is looking for a Senior Field Guide.

The suitable candidate will be fully responsible for conducting guided safari experiences that are unique, personalized, professional and enjoyable and are accountable to the Head Guide for the delivery of such experiences to the guests.

The main purpose of the field guide is to ensure that an all-encompassing wildlife experience is offered to every guest with the focus on catering to the specific needs of each individual guest.

The entire experience should be delivered with humility, professionalism and flexibility, resulting in an educational experience for all. The guiding service should be delivered with an uncompromising sensitivity towards the environment.

You will be expected to be involved in an on‑going process of self‑improvement and knowledge enhancement, responsible for game drive vehicles and related equipment ensuring that they are well‑maintained and always cared for. Finally, the Senior Guide must ensure effective communication with lodge management in terms of all guest and guiding requirements.

Duties:

• Ensures the highest of game experience for the guests.
• Hosts guests in line with the Standard of Excellence.
• Shows an exceptional appreciation and sensitivity to the environment at all times.
• Ensures that guest and staff safety is always a priority.
• Communicates with Front of House staff to ensure the best possible experience for guests.
• Conscientious maintenance and care of vehicles and related equipment.
• Carries out administration duties timeously and effectively.
• Undertakes a process of continuous education of self and other members of staff.
• Achieves service excellence through Teamwork.

Requirements:

• Grade 12
• FGASA qualification or higher with theory and practical completed
• Registered with DEAT and THETA in terms of improving his/her qualifications
• Rifle assessment as well as the trails guide examination
• Back up or Trails guide certificate
• A minimum of 4 years work experience as a field guide in a similar lodge environment
• Valid first aid certificate
• SASSETA Certificates
• A valid South African Code 8 Driver’s license and PDP
• Excellent communication and people handling skills
• An inherent passion for observing, sharing and learning about wildlife
• The ability to work on his/her own with enthusiasm
• Professional and neat in personal appearance and image