Senior Enterprise Account Manager – UCaaS/CCaaS (Africa)

Avaya; Johannesburg; On-site; ZAR 1 200 000 - 1 600 000; Full time

Job summary

A leading communication technology firm is looking for a Named Account Sales Manager to manage public and private accounts in South Africa. This role involves overseeing customer satisfaction, driving sales strategies, and building executive partnerships. Candidates should have over 10 years of experience in enterprise UCaaS or CCaaS sales, a proven track record in account management, and strong interpersonal skills. This position offers opportunities for professional growth in a dynamic environment.

Benefits

Career Growth Opportunities

Dynamic Work Environment

Qualifications

• 10+ years of executive-level enterprise UCaaS or CCaaS sales experience.
• Proven track record of managing and growing customer accounts.
• Strong understanding of Avaya products and solutions.

Responsibilities

• Maintain full accountability for assigned accounts.
• Drive the customer planning process and sales strategy.
• Develop accurate forecasts based on growth plans.
• Build long-term strategic partnerships at executive levels.
• Serve as the key client contact for all customers.

Skills

Account Management

Sales Strategy

Client Engagement

Strategic Planning

Excellent Communication

Interpersonal Skills

Fluent English

Education

Bachelor degree or equivalent experience

Master Degree is preferred

Job description

A leading communication technology firm is looking for a Named Account Sales Manager to manage public and private accounts in South Africa. This role involves overseeing customer satisfaction, driving sales strategies, and building executive partnerships. Candidates should have over 10 years of experience in enterprise UCaaS or CCaaS sales, a proven track record in account management, and strong interpersonal skills. This position offers opportunities for professional growth in a dynamic environment.