Senior Business Analyst (Pa25Delrq4008)

Ss&C; Gauteng; Hybrid; ZAR 700 000 - 900 000; Full time

Job summary

A global financial services provider is seeking a Senior Business Analyst to manage the requirements lifecycle for LISP and Retirement platform projects. This role includes leading workshops and managing stakeholder expectations in a hybrid work environment, contributing to large-scale projects for leading firms. Candidates should possess extensive experience in Wealth Management and proficiency in relevant analysis tools and methodologies. Competitive salary and diverse workplace.

Benefits

Competitive salary package

Hybrid working environment

Qualifications

• 7–10+ years as a Business Analyst in Wealth Management / Retirement.
• Proven skills in BA techniques and frameworks.
• Deep knowledge of LISP / Wrap platform functionality.

Responsibilities

• Lead and facilitate meetings & workshops.
• Elicit and document functional and non-functional requirements.
• Map end-to-end business processes.

Skills

Business Analysis techniques

Client-facing experience

Stakeholder management

Agile methodologies

Requirements documentation

Education

Bachelor’s degree in Business, IT, Finance or similar

Tools

Jira

Confluence

Visio

Job description

Senior Business Analyst (PA25DELRQ)

Positions in Johannesburg and Cape Town – both hybrid. Full‑time, posted today. Requisition ID: R.

About SS&C Technologies

SS&C is a global provider of investment, financial services and software solutions for the financial services and healthcare industries. Headquartered in Windsor, Connecticut, the company has more than 20,000 employees in over 90 offices across 35 countries. It is repeatedly recognized as a top U.S. company by revenue and serves a diverse range of clients from large global firms to mid‑market organizations.

The Opportunity

Our South African Change Delivery organisation is expanding, and we are seeking a senior client‑facing Business Analyst to own the end‑to‑end requirements lifecycle for large LISP and Retirement platform implementations and enhancements. The role is senior: you will run client workshops, challenge and refine requirements, manage expectations, translate ambiguous needs into crystal‑clear specifications, and ensure our product and delivery teams deliver the right solution the first time for the client and the South African jurisdiction.

Core Responsibilities

• Lead and facilitate meetings & workshops and confidently present to internal and external stakeholders.
• Elicit, challenge and document clear, unambiguous functional and non‑functional requirements.
• Map end‑to‑end business processes across front, middle and back office.
• Identify gaps, conflicts and reuse opportunities in the broader solution landscape.
• Produce high‑quality analysis artefacts (user stories, process flows, data models, use cases) consumable by technical teams.
• Actively manage client expectations and scope throughout the engagement.
• Collaborate closely with Product, Architecture and Delivery teams as the voice of the client.
• Mentor junior BAs and contribute to the growth of our South African practice.
• Champion change and motivate others to operate with a customer‑oriented mindset.

Experience & Knowledge

• 7–10+ years as a Business Analyst in South African Wealth Management / Retirement, with proven skills in BA techniques and frameworks (Waterfall, Agile, SAFe, etc.).
• Deep knowledge of LISP / Wrap platform functionality and SA investment products.
• Solid understanding of Regulation 28, tax rules (TFSA, RA, living annuities, Section 14 transfers, etc.).
• Strong familiarity with FAIS, FICA, POPIA, TCF, tax rules and similar South‑African legislation and best practice.
• Proven client‑facing experience running requirement workshops and managing senior stakeholders.
• Experience breaking down complex requirements into well‑written user stories and acceptance criteria.
• Proficient in Jira, Confluence, SharePoint, Visio and other process/flow tools such as Miro.
• Relevant Bachelor’s degree (Business, IT, Finance or similar).
• Agility in responding to changing business demands and a willingness to lead those who resist change.

Highly Advantageous

• Exposure to stockbroking environments.
• Knowledge of ASISA standards and JSE‑listed instruments.
• Formal BA certification (BCS, IIBA, CBAP, etc.).
• Front, middle, or back‑office operational process experience.
• UX design understanding.

Ways of Working

• Hybrid waterfall / Agile environment (Scrum / Kanban).
• Work on large‑scale, high‑impact programmes for South Africa’s biggest LISPs and retirement funds.
• Direct client exposure and the ability to shape solutions from a solid base.
• Be part of a small, high‑performing BA practice with genuine influence and growth potential.
• Global company with opportunities to interact with colleagues worldwide.
• Hybrid working environment.
• Competitive salary package.

Diversity and Inclusion

We encourage applications from people of all backgrounds and particularly welcome applications from under‑represented groups, to bring diverse perspectives to our thinking and conversations.

Background Checks

All offers of employment are subject to background verification checks, including five‑year employment history, proof of eligibility to work, proof of address, credit and criminal record checks (where permitted by local law). The accuracy of all information submitted is vital and may be used as part of the background‑checking process.

SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.