Senior Business Analyst

DLK Group; Cape Town; On-site; ZAR 600 000 - 800 000; Full time

Job summary

A health services organization is seeking a Senior Business Analyst to bridge the gap between business needs and IT solutions. This role involves investigating complex business problems, documenting processes, and delivering data-driven recommendations. The ideal candidate has 5-7 years of experience, strong communication skills, and a background in healthcare projects. Responsibilities include developing specifications and managing projects to ensure timely delivery of solutions.

Qualifications

• 5-7 years of experience as a Business Analyst in a healthcare setting.
• Experience in documenting business process requirements.
• Proven track record in healthcare-related projects.

Responsibilities

• Investigate and analyse business problems to understand their nature.
• Develop functional and technical specifications.
• Bridge the gap between IT and business through data-driven solutions.
• Lead or participate in multiple projects while managing project scope.

Skills

Business process mapping

Agile methodology

Data analytics

Written and verbal communication

Education

Bachelor’s Degree in Information Technology

Business Analysis Certification

Job description

The Senior Business Analyst will be responsible for bridging the gap between business needs and IT solutions within the Department of Health & Wellness. The role involves investigating and analysing complex business problems, documenting and improving business processes, and driving the delivery of data-driven solutions.

Responsibilities

• Investigates and analyses business problems to understand their nature, cause, effects, and drivers, using a variety of methods and techniques.
• Documenting business process requirements through interviews or facilitation sessions.
• Conducting engagements with key role-players within the various departments to further understand their business processes, needs and challenges.
• Analyse existing business processes & technology and propose new developments and changes based on business requirements.
• Develop functional and technical specifications to meet the business needs of clients.
• Conduct system analysis for new and existing systems.
• Construct programs including coding, testing, and debugging.
• Preparing business cases and conducting risk assessments.
• Conducting playback sessions (presentations) with the Business to ensure that the information extracted from the business documents and through the interview process is accurate and complete.
• Responsible for bridging the gap between IT and the business using data analytics to assess processes, outlining problems, determine requirements and deliver data-driven recommendations and documents. Helps in guiding businesses in improving processes, services, and software.
• Experience in process mapping, business case development and IT operational and strategic planning.
• Experience as a product owner with agile methodology.
• Lead or participate in multiple projects by completing and updating project documentation; managing project scope; adjusting schedules when necessary; determining daily priorities; ensuring efficient and on time delivery of project tasks and milestones; following proper escalation paths; and managing customer and supplier relationships.

Requirements

• A Bachelor’s Degree and/or B-Tech in Information Technology and/or Business Analysis Certification.
• Minimum of 5- 7 years' experience as a Business Analyst.
• Good written and verbal communication skills.
• Experience in process mapping, business case development and IT operational and strategic planning.
• Experience as a product owner with agile methodology.
• Lead or participate in multiple projects by completing and updating project documentation; managing project scope; adjusting schedules when necessary; determining daily priorities; ensuring efficient and on time delivery of project tasks and milestones; following proper escalation paths; and managing customer and supplier relationships.
• Looking for professionals with a proven track record in healthcare-related projects.