Senior 3Rd Line Msp Engineer — Remote & Security

Uptime Solutions Ltd; Remote; ZAR 508 000 - 848 000; Full time

Job summary

A leading IT services company is seeking an experienced Level 3 Technician to support US clients remotely. The role involves maintenance tasks, project execution, and helpdesk support, requiring proficiency in the Kaseya ecosystem and strong troubleshooting skills. Excellent communication is essential, alongside a commitment to delivering quality service. This position also offers opportunities for training and professional development.

Benefits

Opportunities for training and professional development

Qualifications

• Experience in IT support roles, preferably with remote support.
• Strong commitment to quality service and client satisfaction.

Responsibilities

• Support US clients with maintenance tasks and helpdesk queries.
• Execute projects related to IT services.

Skills

Kaseya ecosystem proficiency

Strong troubleshooting skills

Excellent communication

Job description

A leading IT services company is seeking an experienced Level 3 Technician to support US clients remotely.

The role involves maintenance tasks, project execution, and helpdesk support, requiring proficiency in the Kaseya ecosystem and strong troubleshooting skills.

Excellent communication is essential, along with a commitment to quality service.

Opportunities for training and professional development are offered.