Segment Head

Standard Bank Group; Johannesburg; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A major financial institution is seeking a candidate to drive the design and execution of customer segment value propositions. This full-time role requires 8-10 years of experience in Personal and Private Banking, knowledge of open banking and platform integrations, and exceptional people management skills. The position is based in Johannesburg, Gauteng, South Africa, and emphasizes collaboration with various stakeholders to implement strategies for customer engagement.

Qualifications

• 8-10 years in Personal and Private Banking.
• Strong understanding of digital open banking and platform integrations.
• Experience managing an income statement, pricing strategies, and risk management.

Responsibilities

• Drive design implementation and execution of customer segment value propositions.
• Collaborate with other segments and stakeholders.
• Utilize client engagement platforms for effective service.

Skills

Convincing People

Embracing Change

Empowering Individuals

Establishing Rapport

Exploring Possibilities

Generating Ideas

Making Decisions

Producing Output

Pursuing Goals

Taking Action

Understanding People

Valuing Individuals

Business Development

Commercial Acumen

Creative Problem Solving

Economic Capital Management

Risk Management

Risk Response Strategy

Education

First Degree in Business Commerce

Tools

EDP (Electronic Data Processing)

IT Business Analysis

Home Care

Information Technology Sales

AC Maintenance

HR Operations

Job description

To drive the design implementation enablement scaling entrenchment commercialisation and execution of the customer segment value proposition/s (e.g. Private Prestige 1st time Jobbers etc.) and life journeys in country in collaboration with other Segments Client Solutions Digital- & e-Commerce Engineering and country stakeholders through the client engagement platforms.

Qualifications

• Type of Qualification: First Degree
• Field of Study: Business Commerce
• Experience Required: 8‑10 years in Personal and Private Banking; developing, designing and enabling segment value propositions; strong understanding of digital open banking and platform integrations; knowledge of behavioural economics and its practical application; experience managing an income statement balance sheet, pricing strategies, risk management, people management, leading/developing teams and motivating people.

Additional Information

• Behavioural Competencies:
  • Convincing People
  • Embracing Change
  • Empowering Individuals
  • Establishing Rapport
  • Exploring Possibilities
  • Generating Ideas
  • Making Decisions
  • Producing Output
  • Pursuing Goals
  • Taking Action
  • Understanding People
  • Valuing Individuals
• Technical Competencies:
  • Business Development
  • Commercial Acumen
  • Creative Problem Solving
  • Economic Capital Management
  • Risk Management
  • Risk Response Strategy
• Key Skills:
  • Edp
  • IT Business Analysis
  • Home Care
  • Information Technology Sales
  • AC Maintenance
  • HR Operations

Employment Details

Remote Work: No

Employment Type: Full‑time

Vacancy: 1