SAP K4 QM (Quality Management) Specialist

Dina Gates Recruitment (Pty) Ltd; Centurion; On-site; ZAR 200 000 - 300 000; Full time

Job summary

An established recruitment firm is hiring a SAP Quality Management specialist in Centurion, South Africa. The role requires 5+ years of experience in SAP QM, focusing on translating business quality requirements into SAP solutions, providing functional support, and ensuring compliance with quality standards. Ideal candidates should have strong analytical skills, a relevant degree, and SAP QM certification is preferred. This position offers opportunities for continuous improvement and operational excellence.

Qualifications

• 5+ years’ experience supporting SAP QM in a large enterprise environment.
• Strong hands-on experience in SAP Quality Management.
• Solid understanding of inspection processes and quality planning.

Responsibilities

• Translate business quality requirements into SAP QM solutions.
• Configure and maintain SAP QM master data and settings.
• Provide end-to-end SAP QM functional support.

Skills

SAP Quality Management (QM)

Analytical skills

Problem-solving skills

Stakeholder engagement

Education

Relevant degree or diploma in IT, Quality, Engineering, or related field

SAP QM certification

Job description

Scope of Work

Business Process Enablement

• Translate business quality requirements into SAP QM functional solutions
• Ensure integration of QM with SAP MM, PP, PM, and LE processes
• Provide functional guidance and best practice recommendations to business users

Configuration & Enhancements

• Configure and maintain SAP QM master data and settings (inspection types, plans, characteristics, codes, and catalogues)
• Support change requests, enhancements, and minor projects within the landscape
• Ensure all changes comply with transport and change management governance
• Participate in unit, integration, regression, and UAT testing

Continuous Improvement

• Identify opportunities to optimise quality processes and system utilisation
• Support standardisation and improvement initiatives across the landscape
• Contribute to the SAP QM roadmap and continuous improvement activities

Functional Support & Operations

• Provide end-to-end SAP QM functional support, including:
  • Quality planning
  • Quality inspections (GR, in-process, and final inspection)
  • Quality notifications (QM01–QM03)
  • Usage decisions and defect management
• Resolve incidents, service requests, and defects in line with agreed SLAs
• Perform root cause analysis and support corrective and preventive actions (CAPA)

Governance, Compliance & Documentation

• Ensure SAP QM processes comply with internal controls, audit requirements, and quality standards
• Maintain accurate functional specifications, configuration documentation, and SOPs
• Support internal and external audits relating to quality management processes

Key Skills & Competencies – SAP Functional Skills

• Strong hands-on experience in SAP Quality Management (QM)
• Solid understanding of inspection processes, notifications, and quality planning
• Integration knowledge with MM, PP, PM, and LE
• Exposure to regulatory or ISO-aligned quality processes advantageous

Behavioural & Analytical Skills

• Strong analytical and problem-solving skills
• High attention to detail and compliance
• Effective stakeholder engagement and communication
• Ability to work in a high-pressure production support environment

Qualifications & Experience

• 5+ years’ experience supporting SAP QM in a large enterprise environment
• Relevant degree or diploma in IT, Quality, Engineering, or related field
• SAP QM certification preferred

Reporting Line

• Reports to: SAP Functional Manager / SAP COE Lead