SAMP Platform Technician - Client-Facing Data & Training

Sebenzana App; Johannesburg; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A dynamic engineering solutions company in Johannesburg seeks a highly skilled SAMP Support Technician to optimize and support the SAMP platform across client sites. The role involves implementing system configurations, providing technical support, analyzing data for improvements, and training users. Ideal candidates have a National Diploma in Engineering and experience in technical support. Join to work on impactful projects and enhance client service in a collaborative environment.

Benefits

Exposure to diverse engineering environments

Opportunity to work on live projects

Focus on professional growth

Qualifications

• Experience working in engineering or technical support environments.
• Ability to develop process improvements and train users.
• Strong problem-solving skills and a collaborative mindset.

Responsibilities

• Implement and configure SAMP instances at client sites.
• Provide frontline technical support and resolve client issues.
• Deliver hands-on system training and create training materials.

Skills

Analytical skills

Client service focus

Proficiency in MS Excel

Proficiency in Google Sheets

Troubleshooting technical issues

Teamwork

Education

National Diploma in any Engineering discipline

Tools

MS Project

Google Suite

Job description

A dynamic engineering solutions company in Johannesburg seeks a highly skilled SAMP Support Technician to optimize and support the SAMP platform across client sites. The role involves implementing system configurations, providing technical support, analyzing data for improvements, and training users. Ideal candidates have a National Diploma in Engineering and experience in technical support. Join to work on impactful projects and enhance client service in a collaborative environment.