Sales Operations Manager (Gaming industry)

TransPerfect; Johannesburg; On-site; ZAR 500 000 - 700 000; Full time

Job summary

A leading global company is seeking a Sales Operations Manager to drive revenue efficiency in the gaming industry. The candidate will optimize sales tools and create market intelligence systems. Responsibilities include sales forecasting and managing demand generation campaigns. Essential qualifications include a Bachelor's degree and 4+ years of related experience in Sales Operations, with strong communication skills and a solid knowledge of the gaming sector. The role promises a dynamic environment contributing to company-wide data-driven strategies.

Qualifications

• 4+ years of experience in Sales Operations functions or related positions.
• Solid knowledge and proven professional experience in the Gaming industry.
• Strong analytical skills using business intelligence tools for reporting.

Responsibilities

• Administer and optimize CRM and sales tools.
• Create account prioritization and scoring frameworks.
• Build advanced dashboards and performance reports for Sales Operations.

Skills

Sales Operations

Data analysis

Communication skills

Gaming industry knowledge

CRM systems

Education

Bachelor’s Degree or equivalent

Tools

Clay automations

Job description

Position Summary:

We are seeking a Sales Operations Manager to support and scale our commercial efforts in the gaming industry.

The Sales Operations Manager plays a critical role in driving revenue efficiency and scalability across the organization, owning multi-channel demand generation, market intelligence, and analytics for divisions forming part of TransPerfect Games´ group such as The Mill and MPC. The successful candidate will support global Business Development and Sales Operations through actionable insights, lead generation campaigns, automation, and industry reporting, contributing to data-driven decision-making across platforms and regions.

This role owns the sales operating rhythm—from pipeline management and forecasting to tooling, reporting, and performance optimization.

Position responsibilities:

• Administer and optimize CRM and sales tools, owning multi-channel demand generation (LinkedIn, HubSpot email sequencing, Clay automations)
• Leverage existing technologies to build and maintain a real-time market intelligence system, ensuring data accuracy
• Create account prioritization and scoring frameworks
• Design, launch, and optimize demand generation campaigns, ensuring operational readiness at all times
• Build advanced dashboards, analytics and performance reports for Sales Operations, setting and tracking KPIs
• Own sales forecasting, pipeline management and revenue reporting, sharing insights and presenting to management and involved stakeholders on a weekly basis
• Act as an internal expert on gaming market shifts, producing predictive analytics and trend reports across the global gaming industry
• Identify and implement automations to improve efficiency and scalability
• Perform other special projects or duties when required

Timeline:

30 day plan (Foundation):

• Audit existing lead generation processes, CRM data, and outbound channels
• Begin building a baseline market intelligence framework
• Deliver weekly insights reports to Business Development teams

60 day plan (Build & Operationalize):

• Launch optimized LinkedIn + email + Clay sequences
• Implement dashboards for Sales Operations
• Produce competitor and game-title tracking systems

90 day plan (Scale & Optimize):

• Launch full rollout of the market intelligence platform
• Deliver monthly industry Outlook presentations for leadership
• Demand generation contributing measurable pipeline growth

Essential skills and experience required:

• Minimum Bachelor’s Degree or its equivalent
• Superior written and spoken communication skills in English
• 4+ years of experience in Sales Operations functions or related positions
• Solid knowledge and proven professional experience in the Gaming industry
• Strong analytical skills with previous experience in data analysis, using business intelligence tools for reporting, and market research
• Hands‑on experience with CRM systems
• Results‑driven, ability to work independently and take ownership with limited supervision
• Continuous improvement mindset with the ability to identify bottlenecks and drive process optimization and automation

Desired skills and experience:

• Knowledge of and/or experience using Clay automations

TransPerfect and its companies provides equal employment opportunities to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by local law.

We celebrate diversity as one of our core values and we have a clear goal: to be an inclusive workplace where a diverse mix of talented people want to come, stay and do their best work. Together with passionate, creative and collaborative colleagues, we are working to ensure accessibility is for everyone.

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