Sales Manager

Express Employment Professionals; Cape Town; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A recruitment agency is looking for a Sales Manager in Cape Town to ensure sales targets are met and manage a team of salespeople. The ideal candidate will have 3-4 years of sales experience, preferably in the Steel & Tube industry, and experience with Syspro. Strong leadership and customer service skills are essential for success in this role.

Qualifications

• 3-4 years of sales experience, preferably in a sales role.
• Retail sales experience in the Steel & Tube Industry.
• Ability to manage a team of internal and external salespeople.

Responsibilities

• Ensure sales targets are met for internal and external sales channels.
• Process invoices accurately and timely.
• Handle incoming calls and convert inquiries into sales opportunities.

Skills

Sales-driven

Team management

Customer service

Attention to detail

Market analysis

Tools

Syspro

Job description

Key responsibilities & duties :

• Ensure that sales targets are met for both internal and external sales channels.
• Open new accounts and follow up on loyalty accounts.
• Keep customer details updated in the system, especially if there are changes.
• Assist the debtor’s lady with account inquiries.
• Process invoices accurately and timely.
• Set promotional specials and monitor slow-moving stock daily.
• Assist sales staff with delivery issues.
• Follow up on customer deliveries.
• Handle incoming calls and convert inquiries into sales opportunities.
• Follow up on sales leads.
• Ensure prompt service for walk-in and cash customers by all sales staff.
• Manage customer complaints professionally.
• Update and correct cost and selling prices in the computer system.
• Regularly update the Discount Matrix.
• Compare prices with competitors regularly and report findings to management.
• Evaluate the buying experience of account customers and suggest improvements.
• Maintain and update the customer database for marketing purposes.
• Ensure all external sales staff visit all customers monthly.
• Ensure all internal sales staff contact all customers monthly.
• Process manual invoices daily on Syspro.
• Sign off and authorize credit notes daily.
• Authorize EFT payments before stock release.
• Receive payments for all COD deliveries and update the register.
• Process credit notes on Syspro before issuing cash refunds.

Minimum requirements :

• Retail sales experience and experience in the Steel & Tube Industry.
• 3-4 years of sales experience, preferably in a sales role.
• Syspro experience is an advantage.
• Ability to work under pressure.
• Ability to manage a team of internal and external salespeople.
• Strong management and trading skills.
• Valid driver’s license.
• Sales-driven and capable of leading teams to achieve results.