Sales Force Effectiveness Manager

Dr Reddy's Laboratories Limited; Johannesburg; On-site; ZAR 600 000 - 800 000; Full time

Job summary

A leading healthcare company in Johannesburg is seeking a Country SFE Manager to enhance sales force productivity and commercial excellence. The role requires a graduate degree and at least 10 years of experience, including 3 years in Sales Force Excellence roles. Key tasks include performance management, data analytics, and collaboration with Sales and Marketing teams. The ideal candidate will possess strong analytical and communication skills, with proficiency in tools like Power BI.

Qualifications

• 10+ years of overall experience, with minimum 3 years in core SFE roles.
• Experience in pharmaceutical or healthcare industry required.
• Excellent communication, interpersonal, and presentation skills.

Responsibilities

• Design and maintain territory alignment and resource allocation models.
• Define and track KPIs for sales force productivity and effectiveness.
• Build dashboards and reports using tools like Power BI.

Skills

Analytical skills

Influencing and collaboration

Communication

Presentation skills

Education

Graduate degree in Business, Life Sciences, or related field

Tools

Excel

Power BI

CRM systems

Job description

Position Overview

The Country SFE Manager will be responsible for driving sales force productivity and commercial excellence within the country. This role focuses on data-driven insights, process optimization, and sales performance management to ensure the sales team operates at peak effectiveness. The incumbent will collaborate with the in-country Sales, Marketing to design and implement SFE initiatives aligned with business objectives. The role also works very closely with the CoE teams based in Hyderabad, India.

Responsibilities

• Sales Force Strategy & Deployment: Design and maintain territory alignment and resource allocation models.
• Develop call planning and frequency strategies to maximize customer coverage.
• Performance Management & Analytics: Define and track KPIs for sales force productivity and effectiveness.
• Build dashboards and reports using tools like Power BI to provide actionable insights.
• Incentive Compensation: Support design and administration of incentive schemes in collaboration with HR and Finance.
• Monitor payout accuracy and assess incentive effectiveness.
• Process Excellence: Standardize SFE processes and tools to ensure consistency and scalability.
• Drive continuous improvement in sales operations and reporting.
• Stakeholder Engagement: Partner with Sales and Marketing leadership to align SFE initiatives with business priorities.
• Act as a trusted advisor on sales force optimization.

Qualifications

Qualifications & Experience

Education : Graduate degree in Business, Life Sciences, or related field.

Experience : 10+ years overall experience, with minimum 3 years in core SFE roles (territory design, incentive planning, performance analytics). Experience in pharmaceutical or healthcare industry required. Excellent communication, interpersonal, and presentation skills.

Technical Skills : Proficiency in analytics tools (Excel, Power BI, or equivalent). Familiarity with CRM systems and field force automation platforms.

Key Competencies

• Strong analytical and problem-solving skills.
• Ability to influence and collaborate across functions without direct authority.
• Excellent communication and presentation skills.

Additional Information

Our Work Culture

Ask any employee at Dr. Reddy’s why they come to work every day and they’ll say, because Good Health Can’t Wait. This is our credo as well as the guiding principle behind all our actions. We see healthcare solutions not only as scientific formulations, but as a means to help patients lead healthier lives, and we’re always attuned to the new and the next to empower people to stay fit. And to do this, we foster a culture of empathy and dynamism. People are at the core of our journey over the last few decades. They have been supported by an enabling environment that buoys individual ability while fostering teamwork and shared success. We believe that when people with diverse skills are bound together by a common purpose and value system, they can make magic.